DPD Corporate Office Headquarters

Head Office Address : Roebuck Ln, Smethwick B66 1BY, United Kingdom

Phone Number : +44 121 275 0500

Email : customerservices@dpd.co.uk

Web : https://www.dpd.co.uk/

DPD corporate office headquarters
DPD UK
Average rating:  
 19 reviews
 by Scott walker

Absolute joke.
Failed delivery on saturday morning by scanning i wasnt in from nowhere near property. Same again monday morning scanned from nowhere near. Driver was told to come back which he did and took photo of closed door and didnt leave with neighbour as instructed. Yet another call and managed assures me would be delivered by 5pm.
Now it Tuesday morning and i on phone once more to be told it wont even be delivered today because of 3 failed atttempts.

 by p Barker

DPD driver drove into my front wall and drove off. I`ve tried getting in touch with someone to discuss repairs using their phone number/WhatsApp and email. Proving to be impossible. No replies. They don`t care

 by Ian Minshull

They should not even have one star. They continually dump my parcels in a waste bin 300 yards from my house even though there is a sign on it saying that it is a waste bin and not my front porch. Fresh food, plants everything. Very annoyed - nothing happens when you complain

 by Michael Spencer

I'm quite stunned that a company can be so bad and get away with keeping their head office contact details secret.

 by Tongai Dodo

Dangerous driving by DPD driver, that modern day slavery company and I don’t know how they get away with it, working people for 16-18 hours a day for 6-7days a week for a mere £58.00. Why are they not being investigated especially their sub contractor NATIONWIDE DELIVERY SOLUTIONS owned by ANDREW HASSELL, THE BIGGEST SCAM IN UK DELIVERY SERVICES.

 by Christian Bonas

Dpd said they would deliver my parcel on the 14th october2023. I recieved a message saying that they tried to deliver my parcel but missed me. When i checked on the app it showed that it hadnt even left birmingham. Inlive in kidderminster. I phoned customer service on 5 occasions and was lied to on every occasion. Do not trust these people ti deliver your parcels there crooks all of them

 by Carl

My son in law worked for dpd Sugarbrook Drive, Stonebridge, Liverpool, L11 2BD delivering parcels with one off dpd vans he has had bailiff's trying to get money off him for crossing Merseyflow and dpd have gave his name in as driver when dpd should off been paying the crossing as all delivery firms pay the toll fees

 by Angela

Parcel delivered and left outside our door, unfortunately it wasn't for us. Driver too lazy to ring bell and wait til we got there.

 by d r howard

my parcel was to be delivered on 11/3/2023 we were in at the time, the driver turned up took a photo of our door did not kock and went away he was seen arriving by our neighbour o tryig to call customer services to get answers all you get is an atomated answering machine tracking says it is now being retured to sender, tis company makes hermes look efficient truly shocking lack of service

 by Martin Watson

14th December ordered for next day delivery.

15th December No delivery

Anyway, next day delivery did not happen.

16th December no delivery.

I tracked the order on 16th where the message was that it would be delivered that day. It was not delivered. I sat by the doorbell all day and it did not ring. No note was put through our door.

17th December no delivery.

I tracked the parcel again and there was a message saying it would be delivered, by driver “Mladen”, between 1321 and 1421. My wife sat next to the doorbell throughout and it did not ring. No note was placed through the door.

Now, tracking reads “Sorry, we missed you. Your driver Mladen won't be back today but we'll be back Sun 18 December with your parcel”

It follows the driver has not approached our door on either 16th or 17th.

Contrast the message on 16th with that on 17th and it follows the parcel was probably not even on the van on 16th and there was no intention to deliver it on that day.

It seems I am expected to stay at home, next to the doorbell, all tomorrow.

I appear to be expected to sit 3 days, or more, next to the doorbell.
I have tried to contact DPD to complain but of course there is no phone number, and their email system refuses to recognise either my or my vendors email address. I do not believe this is an accident but a deliberate tactic to avoid having to deal with annoying emails from irate customers.

I have had big problems with this service provider in the past and I do not use it for business anymore. I recommend you change too.

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DPD UK
Average rating:  
 19 reviews
 by Scott walker

Absolute joke.
Failed delivery on saturday morning by scanning i wasnt in from nowhere near property. Same again monday morning scanned from nowhere near. Driver was told to come back which he did and took photo of closed door and didnt leave with neighbour as instructed. Yet another call and managed assures me would be delivered by 5pm.
Now it Tuesday morning and i on phone once more to be told it wont even be delivered today because of 3 failed atttempts.

 by p Barker

DPD driver drove into my front wall and drove off. I`ve tried getting in touch with someone to discuss repairs using their phone number/WhatsApp and email. Proving to be impossible. No replies. They don`t care

 by Ian Minshull

They should not even have one star. They continually dump my parcels in a waste bin 300 yards from my house even though there is a sign on it saying that it is a waste bin and not my front porch. Fresh food, plants everything. Very annoyed - nothing happens when you complain

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Recently updated on February 16th, 2024 at 06:21 am

DPD Headquarters Info

You can find the corporate head office address and DPD headquarters in Roebuck Ln, Smethwick B66 1BY, United Kingdom. Most of the operations handled from this DPD corporate headquarter.

  • Address: DPD headquarters is completely transparent when it comes to contact information and location of the DPD headquarters. You can address any letters to this corporate headquarters office to: Roebuck Ln, Smethwick B66 1BY, United Kingdom.
  • Phone Number: Call +44 121 275 0500 to reach someone at DPD headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 8 am to 8 pm Mon to Fri, 8 am to 6 pm Sat and 8 am to 5 pm Sun. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email DPD at customerservices@dpd.co.uk that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
  • Website: You can use their website dpd.co.uk and contact any department for general help. there is no dedicated website for DPD headquarters.

DPD Headquarters Executive Team

DPD headquarters is run by an executive team. Below are some executive team members name of DPD corporate office UK.

  • Boris Winkelmann – (Chairman-CEO)

DPD corporate office addresses

Corporate addresses
DPD (UK) Roebuck Ln, Smethwick B66 1BY, United Kingdom
DPD (Germany) Wailandtstraße 1, 63741 Aschaffenburg, Germany
DPD (Australia) 21-25 Coora Rd, Oakleigh South VIC 3167, Australia
DPD (USA) 27642 Winchester Trail, Steamboat Springs, CO 80487, United States

DPD Headquarters Location & Directions

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Also Read : Care Uk Corporate office, Headquarters

DPD United Kingdom FAQS

Q. Where is DPD United Kingdom Headquarters?

A. DPD headquarters is located at Roebuck Ln, Smethwick B66 1BY, United Kingdom.

Q. How do I contact DPD United Kingdom Headquarter?

A. Customers can contact DPD via this contact number +44 121 275 0500.

Q. What is DPD United Kingdom phone number?

A. DPD Phone number +44 121 275 0500.

Q. Who CEO DPD United Kingdom?

A. Boris Winkelmann – Chief executive.