Halfords

Corporate Head office, Headquarters
Halfords corporate office headquarters

Web : https://www.halfords.com/

Phone Number : +44 1527 517601

Address :Halfords, Icknield Street Drive, Washford West, Redditch B98 0DE

Email : customer.services@halfords.co.uk

Twitter ID : @Halfords_UK

Halfords UK
Average rating:  
 6 reviews
by Stephanie smith on Halfords UK

Ordered a stereo online was told order would be ready in 1 hour.rang storebto see what was happening with order as it said it would be ready 17.33 store closes at 18.00 only to find the stereo wasnt even in stock and wouldnt be available for another 3 days !! Told them to refund me which i have to wait 7 days for so still cant buy the stereo i intended to buy until i revieve refund totaly lied to via online order it even told me available in cwmbran when it wasnt very disappointed will never use again

by Helen and Jane on Halfords UK

My sister purchased car seat cover set from Halfords in Kidderminster on 9/7/2020 but had trouble on fitting them.

We returned to the store and I can not express what excellent after sales service we received especially from Ricky and another person called Steve.

Although they said that they could assist only if they weren’t busy, they went above and beyond in the rain to make sure my sisters car seat covers were fitted safely and we can not thank them enough.....excellent after sales and customer service delivered with a smile and we are so grateful ...thank you again

by Nathan kingwell on Halfords UK

Rubbish company would never recomend buying anything from this company absolutly shit

by Krista on Halfords UK

Halfords, you nearly killed my best friend due to a lack of experienced bike mechanics.

She only went in to get an inner tube fitted as she got a puncture on a bike ride. If this first job had been done correctly, none of the following would've happened. But it was not done correctly, she had a slow puncture after the inner tube being fitted and before she'd even been able to go on another bike ride had to take it back to your store to fix this. And this is the part that is truly shocking, an under-qualified person 'repaired' the tyre. When fitting an inner tube, the wheel does not need to come off the bike in any case, but your staff member decided to do this, for some unknown reason, and when putting the wheel back on the bike did so in such an inconceivably stupid way, I will never know how this person has managed to secure a job at one of your stores. Honestly, it really is shocking to me. Quite how he'd got this so wrong is beyond me. But on her next bike ride, following this 'repair' my friend could've ended up in hospital if not worse, because her front wheel (the one fitted so unbelievably wrong by your staff) came off while she was going down a very steep hill. Now, luckily, she felt like something was amiss and as a result had been going slowly, but if she hadn't then this could of been newspaper worthy.

Upon going back to your store to complain about this incident she got told that "someone unqualified" had fixed her bike and that "he had a tendency of taking the wheel off" as if this, by any stretch of the imagination, would be an appropriate response to give someone whose wheel has just come off her bike while cycling down a steep hill, as a direct result of the poor performance of your 'mechanics'.

Following this, your employees then decided that giving her a £10 skewer is enough to make up for what had happened. It is not.



If I could give minus stars I would. Bloody hell, I'm not only going to never use your stores myself (an avid biker), but I will actively be discouraging others to use you also. This entire scenario is something I never would've thought of a reputable company such as yourselves, I'm genuinely in shock from the entire story still. Honestly, the fact that you think a £10 skewer makes up for someone nearly being seriously injured as a result of your work, when you make over £1.1billion in revenue no less, is laughable.

by Smith on Halfords UK

Rubbish customer services. I ordered for car battery but l was sent truck battery. Called for 2 days no one to talk to. Kept waiting for 3 hours on phone then I decided to try again the next day . Case Reference: RE 38814537 and order number 2201777758. Rubbish company. I recommend this company should ether close down or look for competent employees with adequate dedication to work. It’s time wasted dealing with them . I paid money for goods but goods

delivered was contrary to description can’t even get hold of anyone again.

by Dee Cobb on Halfords UK

After visiting the Nuneaton Branch and having a not so nice experience and complaining, Halfords head office made us an appointment at the Hinckley Branch.

Carol on the desk was very helpful and John the electrical asst manager put right the fitting of my dashcam...

Thank you both for your professional service, as I believe both are long serving employees and Halfords should be pleased they have people like this in there employ..

Thank You John & Carol x

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Halfords UK
Average rating:  
 6 reviews
by Stephanie smith on Halfords UK

Ordered a stereo online was told order would be ready in 1 hour.rang storebto see what was happening with order as it said it would be ready 17.33 store closes at 18.00 only to find the stereo wasnt even in stock and wouldnt be available for another 3 days !! Told them to refund me which i have to wait 7 days for so still cant buy the stereo i intended to buy until i revieve refund totaly lied to via online order it even told me available in cwmbran when it wasnt very disappointed will never use again

by Helen and Jane on Halfords UK

My sister purchased car seat cover set from Halfords in Kidderminster on 9/7/2020 but had trouble on fitting them.

We returned to the store and I can not express what excellent after sales service we received especially from Ricky and another person called Steve.

Although they said that they could assist only if they weren’t busy, they went above and beyond in the rain to make sure my sisters car seat covers were fitted safely and we can not thank them enough.....excellent after sales and customer service delivered with a smile and we are so grateful ...thank you again

by Nathan kingwell on Halfords UK

Rubbish company would never recomend buying anything from this company absolutly shit

Page 1 of 2:
«
 
 
1
2
 
»
 

Halfords Headquarters Info

You can find the corporate head office address and Halfords headquarters in Halfords, Icknield Street Drive, Washford West, Redditch B98 0DE. Most of the operations handled from this Halfords corporate headquarter.

  • Address: Halfords headquarters is completely transparent when it comes to contact information and location of the Halfords headquarters. You can address any letters to this corporate headquarters office to:

Halfords, Icknield Street Drive, Washford West, Redditch B98 0DE.

  • Phone Number: Call +44 1527 517601 to reach someone at Halfords headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon – Fri: 9 am to 8 pm, Sat: 9 am to 6 pm and Sun: 10 am to 5 pm. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Halfords at customer.services@halfords.co.uk that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
  • Website: You can use their website https://www.halfords.com/ and contact any department for general help. there is no dedicated website for Halfords headquarters.

Halfords Headquarters Executive Team

Halfords headquarters is run by an executive team. Below are some executive team members name of Halfords corporate office UK.

  • Graham Stapleton – Chief Executive Officer
  • Loraine Woodhouse – Chief Financial Officer
  • Karen Bellairs – Group Customer & Commercial Director
  • Andy Randall – Managing Director
  • Keith Jones – Chief Operating Officer
  • Paul O’Hara – Group Property Director
  • Neil Holden – Group IT Director

Halfords corporate office addresses

Corporate addresses
Halfords (UK) Halfords, Icknield Street Drive, Washford West, Redditch B98 0DE
Halfords (Lincoln) Outer Circle Retail Park, Wragby Rd, Lincoln LN2 4UX, United Kingdom

Resource Links

Support Feedback
Website Feedback

Also Read : Yodel Corporate office, Headquarters