Pets at Home

Corporate Head office, Headquarters
Pets at Home corporate office headquarters

Web : https://www.petsathome.com/

Phone Number : +44 800 328 4204

Address :Chester House, Epsom Ave, Handforth, Cheadle SK9 3DF, United Kingdom

Twitter ID : @PetsatHome

Pets at Home UK
Average rating:  
 8 reviews
 by Geoff

Complaint relating to your Pets at Home Store in Bangor Northern Ireland, Bloomfield Shopping Centre.

I am a regular customer in this store. I want to support stores in the area. I felt very nervous shopping in the store today. The Northern Ireland Executive (the Government) announced new covid 19 restrictions on Tuesday 22 09 20. One of which was the wearing of face masks. I saw your customers wearing face coverings but none of your staff on the tills or on the shop floor were bothering to wear any face coverings. I was very disappointed to see this. I would be very interested to know what your policy/protocol is regarding the wearing of face coverings in Northern Ireland in particular.

 by Jerry

You refuse to furlough your members of staff when they have been classed as extremely vulnerable by the NHS as you don't want to pay it! Disgraceful company

 by Paul

Need cat harness and dried quality cat food. Max and Mark at Boston branch were 110% fantastic. Cats went crazy over the food which is expensive but my cats are nearly 13 years old and deserve it. Professional and very knowledgable and very friendly. Purrfect 5 stars

 by Jutta

My family and I have been customers for 3 decades and loved pet food and accessories for birds and small animals. Lately, however, the ingredients for cockatiel food has been changed so that half the food is now uneaten because it is unsuitable. Chinchilla pellet mixes are also inferior to earlier ones. It looks like the company is now only interested in cat and dog owners. Will take my custom elsewhere.

 by Liz

There's so little benefit for collecting points in store compared to other shops - just a few vouchers in my experience, which are mostly irrelevant to my needs. To top that, I've just received a voucher in the post (20th March) which expired on 28th February! I spend a lot in this shop, being an owner of dogs, cats, rats and fish, so it would be nice to have my loyalty better acknowledged.

 by Mags

Went to my local store in Enniskillen today. Two female members of staff very rude and obnoxious. They laughed when I bought a toy for my dog. These two members of staff do not like to be asked questions. They whisper under their breath. Tut at you. Made feel unwelcome . I have visited many of the pets at home stores and have found the staff to be pleasant and very helpful on the last few occasions that I have been in my local store the two female members of staff that I am complaining about have been rude and unhelpful with a bad attitude not a good outlook for pets at home and I will be letting my friends that have dogs and family members know how you be treated by staff in enniskillen there is a saying . word of mouth goes a long way

 by julie brock

went in store to buy usual dog food but only had the very large bag on shelf so took that and when I got to the till I ask the staff member if they would be getting the smaller bag soon or is there a problem getting the deliveries.

His response was we do have them but they are the other side with the puppy food. I told him I do not want the puppy food and he got quite abrupt and said to me that it is the adult food but it has been put in the wrong place. If he was aware that the adult food was in the wrong place then why on earth would he not have it moved? He got even more irritated when I said I will take the smaller bag then as he had to trouble himself to go and get the small bag. He would clearly benefit from customer relations training or get a different job !!!

 by Antonia Apps

Why do you need so many details from me just because I want to buy flea treatment for my pet. I've been asked less questions in a hospital or bank. My husband answered them because I was infuriated and felt like my privacy meant nothing.

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Pets at Home UK
Average rating:  
 8 reviews
 by Geoff

Complaint relating to your Pets at Home Store in Bangor Northern Ireland, Bloomfield Shopping Centre.

I am a regular customer in this store. I want to support stores in the area. I felt very nervous shopping in the store today. The Northern Ireland Executive (the Government) announced new covid 19 restrictions on Tuesday 22 09 20. One of which was the wearing of face masks. I saw your customers wearing face coverings but none of your staff on the tills or on the shop floor were bothering to wear any face coverings. I was very disappointed to see this. I would be very interested to know what your policy/protocol is regarding the wearing of face coverings in Northern Ireland in particular.

 by Jerry

You refuse to furlough your members of staff when they have been classed as extremely vulnerable by the NHS as you don't want to pay it! Disgraceful company

 by Paul

Need cat harness and dried quality cat food. Max and Mark at Boston branch were 110% fantastic. Cats went crazy over the food which is expensive but my cats are nearly 13 years old and deserve it. Professional and very knowledgable and very friendly. Purrfect 5 stars

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Pets at Home Headquarters Info

You can find the corporate head office address and Pets at Home headquarters in Chester House, Epsom Ave, Handforth, Cheadle SK9 3DF, United Kingdom. Most of the operations handled from this Pets at Home corporate headquarter.

  • Address: Pets at Home headquarters is completely transparent when it comes to contact information and location of the Pets at Home headquarters. You can address any letters to this corporate headquarters office to:

Chester House, Epsom Ave, Handforth, Cheadle SK9 3DF, United Kingdom.

  • Phone Number: Call +44 800 328 4204 to reach someone at Pets at Home headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon to Fri: 8 am – 8 pm and Sat to Sun: 9 am – 5 pm. We suspect the corporate office is also open during these times.
  • Website: You can use their website https://www.petsathome.com/ and contact any department for general help. there is no dedicated website for Pets at Home headquarters.

Pets at Home Headquarters Executive Team

Pets at Home headquarters is run by an executive team. Below are some executive team members name of Pets at Home corporate office UK.

  • Peter Pritchard – Group Chief Executive Officer
  • Mike Iddon – Group Chief Financial Officer
  • Louise Stonier – Chief People and Legal Officer
  • Robert Kent – Chief Data Officer
  • Tony DeNunzio, CBE – Non-Executive Chairman
  • Dennis Millard – Deputy Chairman & Senior Independent Non-Executive Director

Pets at Home corporate office addresses

Corporate addresses
Pets at Home (UK) Chester House, Epsom Ave, Handforth, Cheadle SK9 3DF, United Kingdom

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