Britannia Hotels

Stayed at the Britannia at Bramhope Leeds 31/07/20 till 03/08/20 never again had people in smoking weed and Asylum seekers in wasn’t informed about this when booking we had come down for a family funeral which we didn’t need all this . Also to be woken up Saturday morning by a couple fighting in the car park and the female throwing large objects at his car . Generally not happy with nothing the staff that where on during the day we found very rude

Booking placed with clifton hotel, was moved to grand hotel opposite side of scarborough due to clifton being closed before covid 19,yet had spoken to staff about booking a few days before and they had failed to mention they were still closed!!had to que 3 1/2 hours to check in, 1st room had no matresses so had to gi back for 2nd room which was filthy! No explanation nor apologies! Disgusting chain are britannia hotels! Best bit they wont let you complain and have no complaints procedure in place!!!

I “stayed” at The Savoy Hotel Blackpool for one night last week and I have never seen such a dirty, run down, tatty room in my life. In the end I paid for a taxi home costing me a fortune but as an alternative of sleeping in that room was it worth it. Total disgrace and surprisingly I’ve heard nothing back about my complaint.

Absolutely horrible hotel waited for over an hour to check in ! Manager needs to be sacked as doesn’t give a toss! If I hadn’t had a few beers would be going home! Scarborough GRAND I don’t think so ! Never again will we book any Britannia hotel it really is awful I have rated it 1 star as -5 isn’t an option

Stayed july 2020 at the norbeck blackpool

Mould urine stained bathroom floor sharpe broken sosp dish on side of shower wall cut my arm on it rust on all metals in bathroom people running round till 3am all fire doors open no security to the hotel staff are rude when you complain to them have emailed Britannia hotels with no reply have sent 3 emails so far tried to call avoid this place the only reason i give 1 star is that ypu have to pick one to post

I worked here for 7 months and felt bullied picked on and belittled by staff managers Caroline buttery and Shirley corandale. They were unfair to staff and had very little respect towards staff working through the pandemic. The attitude of managers overall is appalling

I had a great holiday at the Bournemouth Healthlands and made special attempt through Booking .com to order a car park for the six days which I paid for upon arrival I am now being harassed by Private Eye parking for a car park I paid for with threatening letters seeking to force me to pay 100;'s of pounds if I do not accept their dishonest claim within a short period there is no phone call centre for Britannia's Car Parking partner nor do they accept further e mail ail evidence Have other customers been harassed and obstructed in a similar way - please email me at tuebrookhope@hotmail.co.uk this deserves a thorough investigation

Worst "hotel" ever. Prostitutes and drug dealers are something normal there. Hotel is a proper s..t hole.Never go back there and advice everyone to do the same.

Your behaviour in Aviemore was disgusting. I will ensure I never stay in one of your hotels.

Absolute rubbish. Need to get up with the current world. National holidays should stop using your hotels. There are others around that could give better food and service