Britannia Hotels

stayed at the grand in blackpool 14th febuary very dissapointed on my stay had room 408 on the left of us there was a couple shouting and swearing above us was a family of screaming kids and across the hall another family of screaming kids went for a romantic night with my partner and it was a nightmare why dont they put familys on the same floor very unhappy with our stay thought it was alite hotel would return again to see if its any better next time what a nice hotel just needs sorting out better yours thankfully

The hotel we stayed at in Edinburgh was terrible. The food on breakfast and Dinner was worse than school dinners. Empty trays of food had to ask when it was coming. Food running out and not replaced. So the later you went the food on the menu was missin. One meal we had booked was cancelled at 6-00 pm because the chef, had a dispute with the management like me the following morning. Had to have food delivered to the hotel. The manager would not listen did not even apologise but said he would give us the cost of the meal we missed. Never again and I hope you as Directors of the company enjoy reading these comments. Other people were disgusted.

Absolute rubbish. Need to get up with the current world. National holidays should stop using your hotels. There are others around that could give better food and service

Shame on you. Your behaviour today has just ruined your business.

Not worth 1 star but had to click on a star to send this.

With regard to the report regarding the instant dismissal and eviction of staff at one your hotels, the Coylumbridge Hotel near Aviemore. This is a disgraceful and heartless way to treat your staff. You should be ashamed.

Please reassure me that Mr Garcia who was cruelly dismissed from your hotel group has been recompensed. The news of how he was treated is disgraceful.

Your sacking of staff and making them homeless at short notice is a disgrace. I and I am sure others will never stay or eat at any of your venues again.

Your treatment of your staff at Coylumbridge Hotel is a disgrace. We will never go into one of your hotels again.

Having heard the news about your hotel in Scotland dismissing all staff AND evicting them out of their accommodation we will NEVER stay at one of your hotels EVER again!

You should be ashamed of yourselves.

RIP