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Not sure how to interpret these reviews. Had nothing but outstanding American Express customer service. Virtually instantaneous responses were given to calls and online chats. Never pass around, as other companies tend to do, and always get through to someone who can help first time too. Additionally, settle disagreements amicably; once I complained, a chargeback was accomplished in 48 hours!
I'm sorry to hear that so many others have experienced problems with Amex because I've always had good luck with them. I'm in Great Britain. Recently, I struggled for more than a month to get a refund from a shop. However, Amex solved my problem in minutes with no questions asked by using the app's chat feature, which eliminated the need for long phone waits. Their chat feature, which is accessible on the UK app, has always been good in my experience. It answers my questions completely and responds quickly. I wish this level of service was experienced by all Amex users, as it’s what keeps me with this card.
Recently updated on March 19th, 2024 at 06:39 am
American Express Headquarters Info
You can find the corporate head office address and American Express headquarters in 3rd, 1 John St, Brighton and Hove, Brighton BN88 1NH, United Kingdom. Most of the operations handled from this American Express corporate headquarter.
- Address: American Express headquarters is completely transparent when it comes to contact information and location of the American Express headquarters. You can address any letters to this corporate headquarters office to: 3rd, 1 John St, Brighton and Hove, Brighton BN88 1NH, United Kingdom.
- Phone Number: Call 012 7369 3555 to reach someone at American Express headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 9:30 am – 5:30 pm and Saturday and Sunday: Closed. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email American Express at customer.service@americanexpress.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
- Website: You can use their website www.americanexpress.com/en-gb/ and contact any department for general help. there is no dedicated website for American Express headquarters.
American Express Headquarters Executive Team
American Express headquarters is run by an executive team. Below are some executive team members name of American Express corporate office UK.
- Stephen J. Squeri: Chairman And Chief Executive Officer
- Doug Buckminster: Vice Chairman
- Mohammed Badi: President, Global Network Services
- Jeff Campbell: Vice Chairman and Chief Financial Officer
- Andres Espinosa: American Express Chief Credit Officer and Executive Committee Member
- Alan Gallo: Executive Vice President, Chief Audit Executive Internal Audit Group
- Elizabeth Rutledge: Chief Marketing Officer
- Laureen E. Seeger: Chief Legal Officer
- Jennifer Skyler: Chief Corporate Affairs Officer
- Anré Williams: Chief Executive Officer American Express National Bank, and Group President Enterprise Services American Express Company
American Express corporate office addresses
| Corporate addresses | |
| American Express (UK) | 3rd, 1 John St, Brighton and Hove, Brighton BN88 1NH, United Kingdom |
| American Express (USA) | 1500 NW 136th Ave, Sunrise, FL 33323, USA. |
| American Express (London) | Belgrave House, 76 Buckingham Palace Rd, London SW1W 9AX, UK. |
| American Express (Hong Kong) | Cityplaza Phase 4, 12 Tai Koo Wan Rd, Taikoo Shing, Hong Kong |
American Express Headquarters Location & Directions
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American Express Headquarters Location & Directions Kingdom FAQS
Q. Where is American Express Headquarters?
A. American Express headquarters is located at 3rd, 1 John St, Brighton and Hove, Brighton BN88 1NH, United Kingdom.
Q. How do I contact American Express United Kingdom Headquarter?
A. Customers can contact American Express via this contact number 012 7369 3555.
Q. What American Express United Kingdom phone number?
A. American Express Phone number 012 7369 3555.
Q. Who CEO American Express United Kingdom?
A. Stephen Squeri – Chief executive.
Submit your review | |
Not sure how to interpret these reviews. Had nothing but outstanding American Express customer service. Virtually instantaneous responses were given to calls and online chats. Never pass around, as other companies tend to do, and always get through to someone who can help first time too. Additionally, settle disagreements amicably; once I complained, a chargeback was accomplished in 48 hours!
I'm sorry to hear that so many others have experienced problems with Amex because I've always had good luck with them. I'm in Great Britain. Recently, I struggled for more than a month to get a refund from a shop. However, Amex solved my problem in minutes with no questions asked by using the app's chat feature, which eliminated the need for long phone waits. Their chat feature, which is accessible on the UK app, has always been good in my experience. It answers my questions completely and responds quickly. I wish this level of service was experienced by all Amex users, as it’s what keeps me with this card.