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Nothing is joined up. No-one can put you in touch regarding complaints or anything other than a standard request. You are farmed out to a call centre that has a view of customer service from the last millenium. After 9 contacts I have yet to get to the right person to have an intelligent discussion. Shame on BA
Terrible Service - No ability to change reservation online, via chat, or via telephone, all blocked. Only option is to go from downtown London to Heathrow offices. Rating of one star only given only to activate the review, should have been 0.
0.1* Impossible to get thru, waited 15mins and then cut off, service is improving - Last time it was 20mins. Does no-one monitor the telephone service?
British Airways Headquarters Info
You can find the corporate head office address and British Airways headquarters in Waterside, Harmondsworth, West Drayton UB7 0GA, United Kingdom. Most of the operations handled from this British Airways corporate headquarter.
- Address: British Airways headquarters is completely transparent when it comes to contact information and location of the British Airways headquarters. You can address any letters to this corporate headquarters office to:
Waterside, Harmondsworth, West Drayton UB7 0GA, United Kingdom.
- Phone Number: Call 0344 493 0787 to reach someone at British Airways headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 6 am to 8 pm, 7 days a week. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email British Airways at email@example.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
- Website: You can use their website https://www.britishairways.com and contact any department for general help. there is no dedicated website for British Airways headquarters.
British Airways Headquarters Executive Team
British Airways headquarters is run by an executive team. Below are some executive team members name of British Airways corporate office UK.
- Alex Cruz – Chief Executive and Chairman
- Andrew Brem – Chief Commercial Officer
- Martin Broughton – Chairman
- Willie Walsh – Chief Executive
- Keith Williams – Chief Financial Officer
British Airways corporate office addresses
|British Airways (UK)||Waterside, Harmondsworth, West Drayton UB7 0GA, United Kingdom|
|British Airways (USA)||Terminal 7, John F. Kennedy International Airport, Jamaica, NY 11430|
|British Airways (India)||Dlf Plaza Tower, Phase I, Dlf City, Block B, Sector 26A, Sikanderpur Ghosi, Gurugram, Haryana 122002, India|
|British Airways (Russia)||4-Y Lesnoy Pereulok, 4, Moscow, Russia, 125047|
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