Just Eat

Ordered food from McDonald’s Avon Meads though the app and was waiting a hour before the driver got to the restaurant then another 30mins before they picked it up and they come to my address parked outside for a minute the drove off with my food I have them on cctv doing it so me and my kids are left with out my order try ringing just eat but they are shut and the restaurant don’t want to know as it went with a driver I think this is completely disgusting as they think it’s okay to take our money and not deliver I want a full refund

Food 2 hours late and still hasn’t arrived. Too late to eat now! Won’t be using Just Eat again!

Wouldnt even give 1 star.



I have tried to request a refund on items worth over £9 which didnt arrive with my order, emailed just eat 4 times now with no response.



Totally unacceptable to ignore customers and leave them missing items and money.



Customers pay their money to JE for products/services provided, they do not have the right to withhold our money.

Too many times my order just doesnt turn up. They dont even try to find my address

Despite contacting Just Eat to advise items missing from KFC order, no offer of any compensation or even that they have recognised or seen my message, for the sake of a bag of Hotwings surely it worth addressing the issue rather than receiving yet another one star review...which seems to be a trend here. Do better, listen to your customers, thats basic business and good practice.

Now looking like a complete joke Just Eat

Everything about you absolutely rubbish

I must have unsubscribed from newsletters 20 times in the last week - if you dont act upon my unsubscribe request I will contact the ICO- as you must be failing on this with others also. sort yourselves out!

I have had so many issues with Just Eat recently. I’ve always accepted credit on my account ( it’s never in full) but this time the order came with literally none of the order correct, not something we would eat and told we cannot have a refund at all… I do not want credit I want my money back. If I don’t get it I will be writing to the CEO.

Just eat. I placed an order of £40. I did not receive my order I trudged the store they said contact just eat can’t get through it’s a piss take and I’ve been blocked got a message saying I can’t get my money back .

Absolutely disgusted , my food never arrived , i email at the time , i am now told no refund , youve just stole from me and my family , i dont have much money and am so shocked that a company like yours can do this , nothing short of scammers and theives, will not ever be using you again and advise everyone to stay away