Royal Mail

Corporate Head office, Headquarters
Royal Mail corporate office headquarters

Web : https://www.royalmail.com/

Phone Number : 03457740740

Address :100 Victoria Embankment, London, EC4Y 0HQ

Email : customer.service.team@royalmail.com

Twitter ID : @royalmail

Royal Mail UK
Average rating:  
 30 reviews
 by Disgusted

Treat Customers with Disdain and are Bloody Useless

 by SGarcia

Really bad service Special Delivery statues next day delivery, this is not the case, nearly 4 weeks later my letter hasn't moved from Warrington MC. RM have lost something very valuable and expensive to me. When phoning RM I was constantly lied to saying it has been delivered, i know for a fact it didn't reach it destination. So what do RM do, NOTHING still waiting.

 by Jack

Some one at my local sorting office is destroying my post. Criminals

 by Tean

It is impossible to find a proper telephone number to reach Royal Mail. If you're someone without internet the answerphone on every number has nothing for those without internet access. Plus, of course, you can't actually get to speak to anyone! The website has a very restricted set of "topics" on which they invite you to get in touch. Since my enquiry doesn't fit any of their prescriptive set, what am I supposed to do? I only ticked the one star on this submission because it wouldn't let me give it NO stars which is what I would prefer.

 by Peter Michiels

Royal Mail is a joke. It is costing me £216 for redirection of mail every three months, the mail is going everywhere except to myself and have been told by three postmen that the mail is being kept for days without being delivered

 by Shaun

Royal mail offer insurance upto £20 on second class mail. I sell alot on eBay, since January 2020, royal mail have lost over 150 items. And never honour there insurance promise. Even with post office receipts,and proof of sold items and photos of the actual packaging with the stamps on. So then I started paying £1+ for the signed for service, fair play they've paid for 26 more items they have failed to deliver, and refused 5 so in 10 months they have lost 181 items. I am in talks with eBay to put a note on that royal mail doesn't honour there insurance promise.

 by Gerald Morris

Have now waited two days for promised delivery of a Parcel. Rang three times today hung up after 45 minutes on each call.Did get through to their business department they couldn't help I stated that never have a problem with Amazon deliveries, their response was,you are comparing Royal Mail to courier company my response was perhaps they should look at what Amazon does so they could improve their service.Response was silence.In future I wll try avoid Royal Mail and their services and recommend friends and family to follow my lead

 by JK

Dear Sir/Madam

It's Happened AGAIN...!!!

Mail posted over the counter in the Milton Keynes Post Office, Midsummer BLVD. has not arrived

at its destination postal address. A few letters were put into an A4 size envelope & posted to the Rep. of Ireland

in October.

On the exact same day, an A4 size envelope was posted from Ireland to my UK address & it arrived in

4 working days.

One of the letters in the A4 posted from MK contained my Driving Licence.

The A4 envelope was posted as standard class with an AIR MAIL sticker alongside the postage stamp.

This now is happening all too frequently and is now gone beyond acceptable.

Previous mail(one with my Birth Cert) still has not been delivered..

A neighbour in Ireland(senior officer with the Essex Police) recently reverberated a similar disposition to

me with their mail being sent to them from the UK. - So it's not just me!

If I give you the address in Ireland, would it be possible to conduct a search to try & locate my mail,.??

I need the contents of my mail & not a generic apology.!

Regards

J. King

 by J. KING

Dear Sir/Madam

It's Happened AGAIN...!!!

Mail posted over the counter in the Milton Keynes Post Office, Midsummer BLVD. has not arrived

at its destination postal address. A few letters were put into an A4 size envelope & posted to the Rep. of Ireland

in October.

On the exact same day, an A4 size envelope was posted from Ireland to my UK address & it arrived in

4 working days.

One of the letters in the A4 posted from MK contained my Driving Licence.

The A4 envelope was posted as standard class with an AIR MAIL sticker alongside the postage stamp.

This now is happening all too frequently and is now gone beyond acceptable.

Previous mail(one with my Birth Cert) still has not been delivered..

A neighbour in Ireland(senior officer with the Essex Police) recently reverberated a similar disposition to

me with their mail being sent to them from the UK. - So it's not just me!

If I give you the address in Ireland, would it be possible to conduct a search to try & locate my mail,.??

I need the contents of my mail & not a generic apology.!

Regards

J. King

- "I'M STILL WAITING FOR A REPLY TO THIS EMAIL" -- 23/11/20

 by Barry Gillies

I AM SICK I SENT A PARCEL TRACKED AND SIGNED TO THE NETHERLANDS VALUED AT £1500 AND IT HAS GONE MISSING!! I CANT GET THROUGH TO ANYONE ON THE PHONE AND WHEN I DO THEY HANG UP ON ME!!



SENT PARCEL ON THE 13TH NOV AND ITS NOW 25TH NOV!!

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Royal Mail UK
Average rating:  
 30 reviews
 by Disgusted

Treat Customers with Disdain and are Bloody Useless

 by SGarcia

Really bad service Special Delivery statues next day delivery, this is not the case, nearly 4 weeks later my letter hasn't moved from Warrington MC. RM have lost something very valuable and expensive to me. When phoning RM I was constantly lied to saying it has been delivered, i know for a fact it didn't reach it destination. So what do RM do, NOTHING still waiting.

 by Jack

Some one at my local sorting office is destroying my post. Criminals

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Royal Mail Headquarters Info

You can find the corporate head office address and Royal Mail headquarters in 100 Victoria Embankment, London, EC4Y 0HQ. Most of the operations handled from this Royal Mail corporate headquarter.

  • Address: Royal Mail headquarters is completely transparent when it comes to contact information and location of the Royal Mail headquarters. You can address any letters to this corporate headquarters office to:

100 Victoria Embankment, London, EC4Y 0HQ.

  • Phone Number: Call 0345 774 0740 to reach someone at Royal Mail headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8:00 am – 6:00 pm and Saturday: 8:00 am to 1:00 pm and Sunday: 9:00 am to 2:00 pm. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Royal Mail at customer.service.team@royalmail.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
  • Website: You can use their website https://www.royalmail.com/ and contact any department for general help. there is no dedicated website for Royal Mail headquarters.

Royal Mail Headquarters Executive Team

Royal Mail headquarters is run by an executive team. Below are some executive team members name of Royal Mail corporate office UK.

  • Keith Williams – Chair
  • Rico Back – Group Chief Executive Officer
  • Rita Griffin – Non-Executive Director
  • Stuart Simpson – Chief Finance and Operating Officer
  • Simon Thompson – Non-Executive Director
  • Michael Findlay – Non-Executive Director
  • Maria da Cunha – Non-Executive Director

Royal Mail corporate office addresses

Corporate addresses
Royal Mail (UK) 100 Victoria Embankment, London, EC4Y 0HQ
Royal Mail (USA) 93 Prestwick Ln, Peachtree City, GA 30269

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