Sky

This rating is too high in my estimation.

Please, please could the Chief Executive Officer take the time to read my two service complaints before I contact the financial ombudsman.

I have tried my best to remain cool, calm over the past two months but this has proved difficult at times. Why can someone from sky not take accountability or responsibility for any mistakes made. I am only ONE customer trying to vent my frustration at the lack of courtesy demonstrated to me. I have been a loyal customer for over 20 years.. I am certainly a human being .

I have no internet connection. Have tried the self heal instructions several times but still no joy. Have tried phoning but keep getting redirected to go on tve Internet uhhh?

Since covid hit us sky have took a considerable amount of money off me I only have internet package of 31 yet you are taking over 70 a time. I'm having to cancel dd as you are leavin me destitute

SOMEONE NEEDS TO LOOK INTO SKY AS THEY ARE TAKING AND TAKING MONEY OFF CUSTOMERS !!!!!! PLEASE HELP I CANT AFFORD THIS ANYMORE ITS REALLY BAF

This is for Jeremy Darroch's attention - I am absolutely disgusted that Sky has chosen to implement price increases at this time, when many, many households are already stretched beyond reasonable limits. My yearly bills will increase by £72, based on my package. The increases are way above the rates of inflation and, as these increases were not indicated in my contract prices, then I believe I am able to leave Sky without suffering a financial penalty. I do not, in any way, understand the monumental greed going on here and I want you to explain to your customers how you can justify these price hikes. I am utterly appalled and will be leaving Sky, whom I've been with for 11 years, as soon as I possibly can

Very Very poor service. You have been overcharging us for months. There is a cheaper broadband that is available and we have not been offered it. Are billing is excessive and Virgin are offering the same service for £50 cheaper. We are meant to be a VIP customer of 25 years but new customers are treated better

lst June 2021 shocking service from sky phoned many times and was promised a phone back with a supervisor. this has never happened. We are very upset. Customers dont seem to matter

Help! I can’t get any help! I would like to speak to Stephen Von Rooyen please.

I’ve been helping socially distanced, isolated elderly people and cannot BELIEVE the phone bills you have hit me with for local calls, and that you’ve now cut off my landline leaving elderly isolated people with no contact at all! I need to talk to a senior person please. When we talk to someone on your helpline, the response is, yes, you’ve paid but we can’t change your tariff as it’s not a missed payment, it’s a debt! What nonsense is this??????? PLEASE could someone contact me and please can we sort this out? And please can you review your bill to us - charging me £282 for one daily call of upto 90minutes doesn’t seem at all appropriate in this era of digital access. PLEASE someone get back to me. We are in totally unprecedented times and acts of kindness should not be sooooo expensive!

Times may be difficult, but there is NO excuse for an "at risk " customer to be unable to contact Sky about a letter stating, quite wrongly" that I had terminated my contract early. All phonelines are useless and the web equally.

I am sorry but I find this company very, very unethical. One has a contract with them but it means absolutely nothing as THEY can change things but customers get absolutely nowhere. A contract is a contract and no-one can change the terms, that means company and customer. However,SKY goes around changing what they want when they want with absolutely no recourse. Disgusting. It oby works in this country, nowhere else inthe world.