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Argos is the worst company I have ever had to deal with. After trying to cancel an order for a crockpot because it was to small for my requirements. They refused to refund me because the box had been opened. This is against the statute law of ( The consumer contracts information cancellation and additional charges regulations2013). Their customer services line is only there to obstruct you. After repeated emails and phone calls, I am now taking my case to the small claims court. These charlatan companies should not be allowed to evade my and everyone's legal rights. DO NOT USE THIS COMPANY
Watch when you buy Tu from Argos if you change your mind they take £3.50 if you return the goods. I did not know that. I bought something for my wee grandson when I took it out the delivery bag looked at it and realised it was to small, never took it the original package and posted right back. Then got email saying I have only got a £1.00. They say it is on the packing note twice but I really think or Tu should tell you that before you buy. I was so disappointed will never buy again. The answer I got was only Tu not argos as they have a different warehouse. You don't know if it will fit a baby or not until you buy it.
DO NOT BUY ANYTHING FROM THIS COMPANY!!!!
(I only gave it that because I could not leave a review without it)
Not only do they mis-sell products but it seems that they have no concept of your consumer rights, which apparently do not apply to them.
I purchase an 'Extra warm' duvet, which according to the manufacturer's website weighs in at a comfortable 4kgs and this formed my decision to buy. Having unpacked this 'thing', I became aware of how light it actually was. I repacked it and stuck it on the scales. at Just over 3.1kg (25% less filling that I actually paid for). I was not a happy bunny, but little did I know of how bad things were about to get!
Duvet in hand, I returned to the Bishop Auckland store and was greeted by s Russel Brand look-alike who seemed to have a problem with what I told him, so enter Julie. the manager.
Again, I explained my issue with 'Julie (with attitude), who stated they could not take it back because I had opened it and they could not re-sell it because the bag was not sealed.
Have you ever tried explaining to a total moron, that:
A) Had I not opened it, I would not have noticed that there was a problem
B) As this bag was factory sealed, I could not replicate this,
C)They had no right selling something that is not as claimed
D) THE ARGOS refunds and returns state that my Consumer rights stand
E) Why in the name of God would you want to re-sell something you know is not right rather than return it to the supplier as faulty?
To add insult to injury, I stood my ground at which point, a 64-year-old disabled woman, with a crutch was escorted through the length of Sainsbury's and out of the store by security.
contacted the contact center and spoke to a very young boy who mentioned several times that it was nearly time to go home. He was at a loss as to what my issue was said someone would contact me (needless to say, this never happened) and when I asked for a contact number to escalate to, he told me to contact Widness. (should have been Milton Keynes).
I found an email address for a Mark Coupe, CEO, but my messages bounced back due to the mailbox being full. In this event, he has left the company some time ago and they could not even be bothered to update the details.
Not to be deterred, I have since tried online chat, as soon as I got Michelle and mentioned complaints, the conversation was terminated.
I am still stuck with a worthless duvet, would still like to buy the right one, but not from them. Sadly my long and comfortable relationship with Sainburys has come to a sad end, but if they want to choose that level of bed-fellows, I want none of my money going towards the wages of Julie.
Argos Headquarters Info
You can find the corporate head office address and Argos headquarters in Argos Ltd, Charities Dept, 489–499 Avebury Boulevard, Central Milton Keynes, MK9 2NW. Most of the operations handled from this Argos corporate headquarter.
- Address: Argos headquarters is completely transparent when it comes to contact information and location of the Argos headquarters. You can address any letters to this corporate headquarters office to:
Argos Ltd, Charities Dept, 489–499 Avebury Boulevard, Central Milton Keynes, MK9 2NW..
- Phone Number: Call 0345 640 2020 to reach someone at Argos headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Sunday: 7:00 am – 10:00 pm. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email Argos at email@example.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
- Website: You can use their website https://www.argos.co.uk/ and contact any department for general help. there is no dedicated website for Argos headquarters.
Argos Headquarters Executive Team
Argos headquarters is run by an executive team. Below are some executive team members name of Argos corporate office UK.
- Mr John Rogers – Chief Executive
- Sara Weller – Managing Director
- Terry Duddy – Chief Executive of Argos Retail Group
Argos corporate office addresses
|Argos (UK)||Argos Ltd, Charities Dept, 489–499 Avebury Boulevard, Central Milton Keynes, MK9 2NW|
|Argos (London)||Colney Fields Shopping Park, London Colney, AL2 1AB|
|Argos (Liverpool)||Liverpool, Unit E1, Belle Vale Shopping Centre, L25 2RF|
|Argos (Oxford City)||Oxford City, North Bailey House, New Inn Hall Street, OX1 2RP|
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