Britannia Hotels

Corporate Head office, Headquarters
Britannia Hotels corporate office headquarters

Web : https://www.britanniahotels.com/

Phone Number : +44 161 904 8686

Address :Britannia Hotels, Halecroft, 253 Hale Road, Hale, Altrincham, Cheshire WA15 8RE

Twitter ID : @BritanniaLtd

Britannia Hotels UK
Average rating:  
 49 reviews
 by Julie

Stayed at the Prince of Wales hotel in Southport. We came home after an hour. The so called clean penthouse suite was an absolute disgrace. It was filthy-dust inches thick, spiders, broken glass, disgustingly dirty soil pipe. There was a strange smell in the reception area-later realised it was cannabis. Never been in such a filthy place. If this was the penthouse, goodness knows what the other rooms were like. And thats just what you can see...no idea about cleanliness in the kitchen or restaurants as we werent willing to stay over. The amount of people asking -and getting- refunds was unbelievable. Dont stay here (in my opinion)

 by Claire devito

I was charged a cancellation fee even though I didn’t cancel and actually stayed 3 nights!!! Unsurprisingly that despite being perfectly able to take money from my account, no one can answer emails or calls or refund the money! Awful awful awful customer service and I would avoid this hotel chain at all costs in future

 by Shelley

The Grand Hotel, Scarborough could be an amazing hotel if only Britannia Hotels would take their time and effort to make sure their staff kept their hotel claen. We keep our own homes clean yet Britannia doesn't make sure their rooms, reception area and outdoor terrace is kept clean. Why would anyone ever stay in a dirty unkempt place when a stsy is supposed to be a relaxing retreat? They can't even be bothered to sweep up the terrace deck outside of cigarette butts never mind lut a lick of paint/varnish on the tables and benches. Almost every other hospitality business has used lockdown time to clean up their premises and Britannia haven't even touched what used to be the largest hotel in Europe. Shame on them!

 by Pauline Byast

Just returned from staying one night at the Airport Inn, Manchester and what a terrible hotel this is. I paid extra for an exec double and it was disgusting. Dusty, ripped bed base with the material hanging down, phone didn’t work, no soap, broken toilet, door slamming. Went down in the evening to order a sandwich and was told the chef had gone home and there was no food. Filthy entrance to hotel. What a waste of money, so upset, never again will ai stay at Britannia Hotels, should have stayed at Premier Inn! You should be ashamed of yourselves. Will be passing this on.

 by janice

i have just stayed at the metropole blackpool worst hotel ever,had to wait 2 hours to get into room,when we got into roo there were no towels,went to reception and asked if they were not supplying towels and was told yes they were and they would have some put in room.we were then asked to put car reg onto a screen and told we had to pay £5 per night to park even although we had a disabled badge.then people were coming parking that did not reside in hotelfor free,next i had to go ask for the towels again to be told once again they woul put some in room,never happened had to go out and buy some.no tea and coffee supplied either and no maid in from fri till monday had to make up beds and 4 bags of rubbish piled up disgusting,basically we were given a key to door and left to get on with it,all for the cost of £300 for 3 nights,all certainly not be back

 by Lauren

the worst hotel I have ever stayed in - mice, dirty, falling apart and NOT Covid safe at all. Do not go to any of these hotels they are beyond awful.

 by Leah redman

Grand Scarborough absolutely disgusting rooms homeless sleeping & stealing drinks there never been cleaned never mind COVID deep clean black mould everywhere stained mattress protector cigarette ends in bed bins full of rubbish

 by Helen Ganfield

Disgusting 2 night break away in Torquay. No one cared that our stay was awful 😩

 by Adam

PLEASE AVOID EDINBURGH BRITANNIA HOTEL!! This is the worst hotel I have ever stayed in. No hot water, broken shower, urine on toilet seat, cold room as window wouldn’t shut properly the list goes on...

The worst part about it was trying to speak to the managers KIRT & ANNEETA, who offered nothing in compensation and in other words said you don’t have to come here if you don’t want to! Along with the ongoing problem of none of their reception staff don’t know how to use the loyalty points machine and when I said I use Britannia hotels all over the UK for work and don’t have this problem KIRT said ‘I DONT CARE WHAT THE OTHER BRITANNIAS DO’

Absolutely disgraceful. HEAD OFFICE I hope your reading this as I will be in touch

 by Anthea McManus

As a treat for my sister's 65th birthday I paid for my sister and her husband to stay at the Royal Hotel, Scarborough. What a nightmare after paying £168 for bed , breakfast and a bottle of bubbly on their arrival, it was a complete waste of money and just upset for my sister. Rude staff, no bubbly left for them but charged, toilet seat loose and brother in law fell off and had to be reported in their accident book. Trying to get through to them or talk to someone is just a joke. Still awaiting a reasonable refund and apology from Sept 12th. Disgusting from a well established chain of hotels .

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Britannia Hotels UK
Average rating:  
 49 reviews
 by Julie

Stayed at the Prince of Wales hotel in Southport. We came home after an hour. The so called clean penthouse suite was an absolute disgrace. It was filthy-dust inches thick, spiders, broken glass, disgustingly dirty soil pipe. There was a strange smell in the reception area-later realised it was cannabis. Never been in such a filthy place. If this was the penthouse, goodness knows what the other rooms were like. And thats just what you can see...no idea about cleanliness in the kitchen or restaurants as we werent willing to stay over. The amount of people asking -and getting- refunds was unbelievable. Dont stay here (in my opinion)

 by Claire devito

I was charged a cancellation fee even though I didn’t cancel and actually stayed 3 nights!!! Unsurprisingly that despite being perfectly able to take money from my account, no one can answer emails or calls or refund the money! Awful awful awful customer service and I would avoid this hotel chain at all costs in future

 by Shelley

The Grand Hotel, Scarborough could be an amazing hotel if only Britannia Hotels would take their time and effort to make sure their staff kept their hotel claen. We keep our own homes clean yet Britannia doesn't make sure their rooms, reception area and outdoor terrace is kept clean. Why would anyone ever stay in a dirty unkempt place when a stsy is supposed to be a relaxing retreat? They can't even be bothered to sweep up the terrace deck outside of cigarette butts never mind lut a lick of paint/varnish on the tables and benches. Almost every other hospitality business has used lockdown time to clean up their premises and Britannia haven't even touched what used to be the largest hotel in Europe. Shame on them!

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Britannia Hotels Headquarters Info

You can find the corporate head office address and Britannia Hotels headquarters in Britannia Hotels, Halecroft, 253 Hale Road, Hale, Altrincham, Cheshire WA15 8RE. Most of the operations handled from this Britannia Hotels corporate headquarter.

  • Address: Britannia Hotels headquarters is completely transparent when it comes to contact information and location of the Britannia Hotels headquarters. You can address any letters to this corporate headquarters office to:

Britannia Hotels, Halecroft, 253 Hale Road, Hale, Altrincham, Cheshire WA15 8RE.

  • Phone Number: Call +44 161 904 8686 to reach someone at Britannia Hotels headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast.
  • Website: You can use their website https://www.britanniahotels.com/ and contact any department for general help. there is no dedicated website for Britannia Hotels headquarters.

Britannia Hotels Headquarters Executive Team

Britannia Hotels headquarters is run by an executive team. Below are some executive team members name of Britannia Hotels corporate office UK.

  • Eliza Franczuk – Treasury Assistant
  • Robin Wheeler MCFA – Sales Manager
  • Hollie phillips – c&b co-ordinator
  • Jane Barrett – Manager

Britannia Hotels corporate office addresses

Corporate addresses
Britannia Hotels (UK) Britannia Hotels, Halecroft, 253 Hale Road, Hale, Altrincham, Cheshire WA15 8RE
Britannia Hotels (UK) Portland St, Manchester M1 3LA, United Kingdom
Britannia Hotels (UK) Lichfield St, Wolverhampton WV1 1DD, United Kingdom
Britannia Hotels (UK) New St, Birmingham B2 4RX, United Kingdom
Britannia Hotels (UK) 69 Belford Rd, Edinburgh EH4 3DG, United Kingdom

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