Butlins

Corporate Head office, Headquarters
Butlins corporate office headquarters

Web : https://www.butlins.com/

Phone Number : 0330 100 6649

Address :1 Park Lane, Hemel Hempstead, Hertfordshire HP2 4YL

Email : feedback@butlins.com

Twitter ID : @Butlins

Butlins
Average rating:  
 9 reviews
 by Melanie

Website is rubbish, live chat is disappointing, phone lines - probably no one even in the office as they do not get picked up. Annoyed that I’m

Not getting what I’ve paid for! No one helps! See how the complaint procedure is? Prob worse than the emails!

 by J yarker

Trying to get in touch with anyone at butlins is impossible, help line, phones,email all rubbish

 by fed up

Have phoned twice , first call i was on the line waiting for 90mins second call over 60mins. i could have walked to Hemel Hempstead quicker

 by A. Gauden

Butlins is a shambles to deal with, constant false promises and appalling customer treatment, they feel it is ok to ruin peoples holidays by cancelling 2 weeks prior to a holiday with information they have had for 3 months, and then state it might take up to 28days for a refund. And the bonus, is you spend forever on hold to speak with someone to give you more false promises, I am for too polite to say how I really feel. All of the Directors below should be embarrassed to be associated with Butlins, and if you don't know why, shame on you.

 by Sheila Rayney

I agree, appreciate we are still going through Covid and people are working from home. I need an answer to specific question but can't get through to anyone! Just want to speak to a human being!!!!!!

 by Jm

I would not even rate this one star i am in shock with the how i have been treat

 by M Nash

Complained about a stay in September, 58 days later no reply.

 by Mark baldam

After holidaying with butlins for the past 5 years our latest holiday in august was an absolute shambles. I spent £2800 for 5 adults and 11 children occupying 3 chalets 1 silver and 2 silver plusses. The rooms were not ready we couldnt get in until 5pm. The rooms were not clean; there were stains on the carpets the setee in one was ripped and mended with gaffa tape the shower was dirty and not what we expected at all. We complained about this at the time but to no avail, we contacted butlins by e.mail twice then had to go through resolver. We were told if we booked again we would be given the best discount, why would i want to risk booking again. We got a response from natalie skirrow-gurney saying that we had been given a full and final response and any other correspondence would not be acknowledged. Is this really the way to talk to loyal customers. Butlins have gone way down in my estimation. I have tried several different routes even trying to get hold of the CEO again no response. Totally disgusted

 by Unhappy

Pjone lines are crap... no one on them. All phones have the same message that cuts you off. Not impressed

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Butlins
Average rating:  
 9 reviews
 by Melanie

Website is rubbish, live chat is disappointing, phone lines - probably no one even in the office as they do not get picked up. Annoyed that I’m

Not getting what I’ve paid for! No one helps! See how the complaint procedure is? Prob worse than the emails!

 by J yarker

Trying to get in touch with anyone at butlins is impossible, help line, phones,email all rubbish

 by fed up

Have phoned twice , first call i was on the line waiting for 90mins second call over 60mins. i could have walked to Hemel Hempstead quicker

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Butlins Headquarters Info

You can find the corporate head office address and Butlins headquarters in 1 Park Lane, Hemel Hempstead, Hertfordshire HP2 4YL. Most of the operations handled from this Butlins corporate headquarter.

  • Address: Butlins headquarters is completely transparent when it comes to contact information and location of the Butlins headquarters. You can address any letters to this corporate headquarters office to:

1 Park Lane, Hemel Hempstead, Hertfordshire HP2 4YL.

  • Phone Number: Call 0330 100 6649 to reach someone at Butlins headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Sunday: 9 am-7 pm. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Butlins at feedback@butlins.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
  • Website: You can use their website https://www.butlins.com/ and contact any department for general help. there is no dedicated website for Butlins headquarters.

Butlins Headquarters Executive Team

Butlins headquarters is run by an executive team. Below are some executive team members name of Butlins corporate office UK.

  • Keith Williams – Chair
  • Rico Back – Group Chief Executive Officer
  • Rita Griffin – Non-Executive Director
  • Stuart Simpson – Chief Finance and Operating Officer
  • Simon Thompson – Non-Executive Director
  • Michael Findlay – Non-Executive Director
  • Maria da Cunha – Non-Executive Director

Butlins corporate office addresses

Corporate addresses
Butlins (UK) 1 Park Lane, Hemel Hempstead, Hertfordshire HP2 4YL
Butlins (Bognor) Upper Bognor Rd, Bognor Regis PO21 1JJ, UK
Butlins (Skegness) Ingoldmells, Skegness PE25 1NJ, UK
Butlins (Minehead) Warren Rd, Minehead TA24 5SH, UK

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