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Shocking. Never works cancelled with thirty days notice but they took £100.50 out of my account even though id left them and they are still asking for a further £46.00 two months later even though i have had new provider for two months . Never return messages. Nothing worked . Shocking customer service . Loyal customer for nearly 15yrs and now theyre stealing from me. Will never return to them. They have no loyalty or customer satisfaction. Really really disappointed in last couple of years given them chance after chance, and they steal from me as a reward.
bad service
Installation process was fine, but subsequent customer service is non-existent. I'm unable to get in touch with anyone and a lodged complaint has now gone well over the 28 days with no resolution to my queries.
Virgin Media Headquarters Info
You can find the corporate head office address and Virgin Media headquarters in 270 & 280 Bartley Way, Bartley Wood Business Park, Hook, Hampshire RG27 9UP. Most of the operations handled from this Virgin Media corporate headquarter.
- Address: Virgin Media headquarters is completely transparent when it comes to contact information and location of the Virgin Media headquarters. You can address any letters to this corporate headquarters office to:
270 & 280 Bartley Way, Bartley Wood Business Park, Hook, Hampshire RG27 9UP.
- Phone Number: Call 0345 454 1111 or 150 to reach someone at Virgin Media headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8 am – 8 pm, Saturday: 8 am – 6 pm. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email Virgin Media at help@virginmedia.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
- Website: You can use their website https://www.virginmedia.com/ and contact any department for general help. there is no dedicated website for Virgin Media headquarters.
Virgin Media Headquarters Executive Team
Virgin Media headquarters is run by an executive team. Below are some executive team members name of Virgin Media corporate office UK.
- Lutz Schüler – Chief Executive Officer, Virgin Media
- Jeff Dodds – Chief Operating Officer
- Bill Castell – Acting Chief Financial Officer
- Catherine Lynch – Chief People Officer
- Tony Hanway – Chief Executive Officer, Virgin Media Ireland
- Peter Kelly – Managing Director, Virgin Media Business
- Rob Evans – Managing Director, Lightning
- Jeanie York – Chief Technology and Information Officer
- Brigitte Trafford – Chief Corporate Affairs Officer
- Mine Hifzi – General Counsel
Virgin Media corporate office addresses
| Corporate addresses | |
| Virgin Media (UK) | 270 & 280 Bartley Way, Bartley Wood Business Park, Hook, Hampshire RG27 9UP |
| Virgin Media (Hammersmith) | Griffin House, 161 Hammersmith Road, Hammersmith, London W6 8BS |
| Virgin Media (Dublin) | Block P2, Eastpoint Business Park, Dublin 3, DO3 W1X0 |
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