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Why is there no one answering any calls or e-mails. I know there is a pandemic but there must be some way to Keep some sort of customer service going.
I have returned an item which I have not been credited for. Who will sort that out. I am sure Q & A on the website will not help!
There was a time when I could expect good quality merchandise from Debenhams. Not any more. I recently complained about the poor quality of a jacket I bought. Dealing with the assistant manager she did nothing to defuse the situation and acted more like she was part of a Taliban ambush. Little wonder they are in difficulty.
I have had an ongoing issue with gift cards and have an e-mail from a member of staff informing that the matter would be resolved within 24-48 hours. This was back in March of this year and to date this matter has not been sorted. I have recently sent 3 e-mails to Head Office, none of which have been responded to. Appalling customer service.
Debenhams Headquarters Info
You can find the corporate head office address and Debenhams headquarters in Regent’s Place, 10 Brock St, London NW1 3FG, United Kingdom. Most of the operations handled from this Debenhams corporate headquarter.
- Address: Debenhams headquarters is completely transparent when it comes to contact information and location of the Debenhams headquarters. You can address any letters to this corporate headquarters office to:
Regent’s Place, 10 Brock St, London NW1 3FG, United Kingdom.
- Phone Number: Call 0344 800 8877 to reach someone at Debenhams headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon to Fri: 8 am- 8.45 pm, Sat: 8 am- 7.45 pm, Sun: 9 am-5.45 pm. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email Debenhams at email@example.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
- Website: You can use their website https://www.debenhams.com/ and contact any department for general help. there is no dedicated website for Debenhams headquarters.
Debenhams Headquarters Executive Team
Debenhams headquarters is run by an executive team. Below are some executive team members name of Debenhams corporate office UK.
- Steven Cook – Managing Director Fashion, Home & Beauty
- Angela Morrison – Stores, Technology & Supply Chain Director
- Jess Shepherd – International & Digital Director
- Erin Brookes – Chief Restructuring Officer
Debenhams corporate office addresses
|Debenhams (UK)||Regent’s Place, 10 Brock St, London NW1 3FG, United Kingdom|