Everyone Active Corporate Office Headquarters

Have been trying to contact someone from Head Office to explain why Poole dolphin Centre are not allowed to get equipment fixed that has been out of order for over a month.
Poor customer service from the centre and Head office. DO NOT JOIN THE COMPANY!!! They take your money but don't deliver.

I would like to speak to someone directly from Everyone active headquarters I have a complaint about my member ship which no-one is taking ownership of, shocking customer service. wensleydale175@gmail.com

What a terrible start, taking over Flitwick Leisure Centre from 1st April 2023 and you said we could book classes on your App from last Saturday 25th. Your App isn't functioning, no one can forward book classes after this Friday. What a shambles. why aren't you communicating the problem/updates with your new customers??

Been trying to change my membership for 2 months, no contact from anyone and still charging more. About to cancel and go to the ombudsman.

I want to speak to someone in authority to complain about the appalling lack of maintenance at my local Everyone Active Centre. Completing their survey forms is a complete waste of time as nothing changes. The given phone number is not a contact number as you are not offered the chance to talk to anyone. They seem happy to take our money but accept no responsibility for maintenance and cleanliness.

What is the rationale behind never answering the phone? If you don’t want to take telephone calls remove the number!

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This is not a contact number. The head office seems to have gone out of it’s way to avoid being directly contactable. The staff at my local leisure centre are the problem, so calling them is pointless. They are poorly trained with the IT systems. Everyone active seems to be all about taking the money and avoiding the responsibility.