Lloyds Pharmacy

Went to lloyds today for booked flue jabs, to be told they didnt have a pharmacist free so we'd have re-book for the end of november. When i asked why they hadnt let us know they said they had rung us. NO they hadnt. Disgraceful liers.

Just wanted to say about the great and caring service from Ruby the pharmacist at Lloyd’s in Lancaster Rd Enfield Middx. So sad this pharmacy is closing.

I want to make a complaint regarding the incompetence and casual manner of the staff, particularly the sales assistant or front of house staff at Lloyds St Peters branch, Worcester.

I am 71 years old and rely on my repeat prescriptions treating me for high blood pressure and clinical depression.

Since LOCKDOWN....I cannot order these at my doctor's practice but do it through your chemist.

On every occasion I have been told it will take one week to arrive.

On each occasion (4 so far) I have gone back after a week to collect my medication to be told it isn't there and they have no record of it being ordered and that it must be the fault of the doctor's practice.

Each time I have contacted my doctor and told that no order came from your chemist.

The doctor's prescription receptionist has very kindly sent an emergency prescription to Lloyd's on that same day even though they are not allowed to do that over the phone.

Each time your "couldn't care less" staff have told me to come back later as it's not ready.

Today was the last straw when your sales person just shrugged and said "It's not been ordered, ok...".

I have now arranged to use another chemist in Worcester entailing a 20 minute drive.

I will never use Lloyd's again and will urge all my family and friends to do likewise.

Two Pneumonia vaccine appointments (to pay for) made 5 weeks ago @ Huddersfield Sainsburys LLoyds Pharmacy for myself and my wife. 30th Oct 2020 recieved LLoyds email reminder to attend. Attended punctually but we were not expected! Cannot have the vaccinations.

1. 5 Weeks wasted waiting for non existant vaccines

2. Only communication was emails confirming our appointments day before

3. Saw appointments A4 ring binder with appointments in - obviously is not hooked up to online database of appointments. 20 years out of date?

4. Rang and spoke firstly to someone who trasferred me to Serena who was meant to be in vaccinations dept who would take my complaint. Serena then claimed to be at Head Office and would call me back after speaking to Abdul? manager at Hudds pharmacy to take my complaint and give me a reference number.

5. No call back as yet @almost 5 pm. Appointment and complaint made to H0 at 11.30 am.

All the above suggests LLoyds vaccine services are unfit for purpose.

I would just like to say how grateful I am to my local Lloyd’s shop in Malton

They are always so helpful and kind . Nothing is too much trouble for them.

They deliver my pills and deliver anything I order from them.

Andrea and all her staff are so approachable and pleased to help in any way.

Thank you for having such professional people working for you.

Your Lloyds pharmacy in North Cornelly time opening. 9 until 12 then 2 until 6

I what there at 11.52 to be told it was close but the lady on the door let to more in after I left

I now they are busy

I wanted to let you kno about the way i have been spoken to by the pharmacist Anthony willians in north cornelly south wales lloyds pharmacy on 2 occasions ,

I pick my meds up daily and i was told if i come later than half past 5 that i wont have my priscription in a very intimidating manour infront of customers in a loud tone

I explained that i had a black out on 1 of the days which left me wondering if i had been for my prescriotion that day as i have epilepsy when i have a turn it affects my memory at times and he replyed Thats no excuse

And the other day i happened to go at half 5 i had been at the vets for quite a while and had to look after my neice children and i could only get to the chemist at that time

Which i was spoken to once again quite rude to

I left quite shaken & emotinal that day in the way i was spoken to intimidatingly as i am a lady

This man should not be working with people having a attitude like this it doesnt look good for lloyds at all

I have heard numerous customers speking in the chemist about this man saying how rude he is and the way they have also been spoken to by him and wanting his name to put a complaint in about him

I am a 46 year old lady who has been brought up to speak to people how you would like to be spoke to and be polite and respectful and to have someone speak to me like this who works for your company is disrespectful and shouldnt be working with people

Thank you.

The Lloyds pharmacy High Street, Yeadon, Leeds. 2 months ago i was given another persons medication. Yesterday 2pm i phoned and told my medication was ready to collect. My wife called at 5pm and medication still not dispensed.

Today my husband went into your Chislehurst Kent chemist to ask if they could take his blood pressure as the doctor wanted to do a zoom call and needed to have a blood pressure reading the assistant said yes but there was a charge of £7.50 at the moment doctors are trying to minimise the amount of people they see and i feel Lloyds are just cashing in on this discussing

my adult daughter has complex heath issues so cannot wear a mask however many times she has informed the female assistant of this she gets ridiculed and loudly insulted in front f shop, behind the shop front, in front of other customers. She is now totally distressed and afraid to go in the pharmacy. this has been going on a long while but i have just found out. Doctors do not give out letters to patients who cannot wear masks. my daughter passes out if her face is covered. i consider that now this should become a legal matter of discrimination at least. this horrible assistant has continued this abuse with out being told off as my daughter has complained about her numerous times. my daughter does not know that i have contacted you. i consider that this has gone on long enough. the lloyds i think is Littleport. so what are you going to do about it before i take it in to my own hands?