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Matalan have in effect STOLEN MY MONEY. I returned some items to the Boucher Road, Belfast store and the store staff did not refund me for one item. Despite contacting both store and customer services they are ignoring my request that they refund my money. Seems they couldn't give a toss about the customer once they have your money. MAKE SURE YOU CHECK YOUR RECEIPT. Disgraceful service.
I ordered a sweatshirt and jogging bottoms on 13 /1/21, said they be delivered to store on before 20 /1/21,iam still waiting, I've sent lots of emails to customer care no help, and they still haven't refunded me my money £25,ive been waiting 15 days now sham on you matalan
Matalan online services is very bed,i ordered a pair of shoe on-line but when i got my parcel one shoes was missing. I emailed on customer services they reply me back after one and half week.second time i order 3 things and again one item was missing. I complained again nether they reply nor refund my money. Very poor services
Matalan Headquarters Info
You can find the corporate head office address and Matalan headquarters in Knowsley Industrial Park, Perimeter Rd, Liverpool L33 7SZ, UK. Most of the operations handled from this Matalan corporate headquarter.
- Address: Matalan headquarters is completely transparent when it comes to contact information and location of the Matalan headquarters. You can address any letters to this corporate headquarters office to:
Knowsley Industrial Park, Perimeter Rd, Liverpool L33 7SZ, UK.
- Phone Number: Call 0333 0044444 to reach someone at Matalan headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday – Friday: 8:00 am to 6:00 pm, Saturday & Sunday: 8:00 am to 6:00 pm. We suspect the corporate office is also open during these times.
- Email: As an alternative, you can email Matalan at cs@matalanonline.co.uk that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
- Website: You can use their website https://www.matalan.co.uk/ and contact any department for general help. there is no dedicated website for Matalan headquarters.
Matalan Headquarters Executive Team
Matalan headquarters is run by an executive team. Below are some executive team members name of Matalan corporate office UK.
Jason Hargreaves – CEO
Matalan corporate office addresses
Corporate addresses | |
Matalan (UK) | Knowsley Industrial Park, Perimeter Rd, Liverpool L33 7SZ, UK |
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