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The service from bq has been a disgrace failed delivery 3 times customer service a waste of time no one can give you a date for delivery head office no one to take your call how is this company in business .
I went into B&Q Basingstoke, and found the section I wanted, and was making up my mind what sizes of timber to buy, when I started to need the toilet. I'm nearly 80 years old, and this happens a lot - when I need to go, I need to go. I asked where the toilets were, but was told that I could go to McDonalds to the toilet. Like "You can do your shopping in our shop, but if you want the toilet, you can go to somebody else's shop." I find that quite objectionable - a bit like "We don't cater for human customers - but McDonald's does!" I was so disgusted with their attitude that I went to Wikes instead, who offer this small dignity for their customers. Reading through the comments here, it would be very satisfying to see B&Q go under. They won't get any more of my custom!
Presumably, the employees don't have to spend all day every day without a toilet break. So if the toilets exist, why do they not allow their customers - the life blood of their business - to use them?
Lovely morning staff
Made me feel not only welcome with all my many many questions but helpful and understanding with my young child screaming ❤ Thankyou
B&Q Headquarters Info
You can find the corporate head office address and B&Q headquarters in Chestnut Ave, Chandler’s Ford, Eastleigh SO53 3LE, United Kingdom. Most of the operations handled from this B&Q corporate headquarter.
- Address: B&Q headquarters is completely transparent when it comes to contact information and location of the B&Q headquarters. You can address any letters to this corporate headquarters office to:
Chestnut Ave, Chandler’s Ford, Eastleigh SO53 3LE, United Kingdom.
- Phone Number: Call +44 23 8069 0000 to reach someone at B&Q headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Saturday: Open 24 hours and Sunday: 8:00 am to 5:00 pm. We suspect the corporate office is also open during these times.
- Website: You can use their website https://www.diy.com/ and contact any department for general help. there is no dedicated website for B&Q headquarters.
B&Q Headquarters Executive Team
B&Q headquarters is run by an executive team. Below are some executive team members name of B&Q corporate office UK.
- Manda – Store Manager
- Iain – Commercial
- Caroline – HR
- Peter – Customer Advisor
- Billy – HR
- Warren – Store Manager
- Steph – Showroom Sales Manager
- Matt – Regional People Partner
- Raheem – Customer Advisor
- Darren – Communications Co-ordinator
- Kieran – Supply Chain Manager
- Sumaiya – Recruiter
B&Q corporate office addresses
|B&Q (UK)||Chestnut Ave, Chandler’s Ford, Eastleigh SO53 3LE, United Kingdom|
|B&Q (USA)||320 10th St, Oakland, CA 94607|
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