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My order was delivered by a driver spilled inside of her box. She said sorry and left. No food, money gone. Deliveroo refuses to refund my money without a photo. I could not take a photo of the driver’s dirty box in the darkness outside of my house (it did not even cross my mind). Disgusting. Order 0320
Delivery to wrong address, called Deliveroo but they asked to send emails on emails no progress nor resolution.
Food did not arrive. When I eventually acquired the contact details (via the restaurant), the call handler was virtually non understandable and stated that the order was marked as delivered by the driver. The call was dropped shortly after. On re-ringing, I had someone even more difficult to understand and the conversation eventually reduced to single letter statements in order to be understood.
So now I am out of pocket, have no food, have had no satisfactory customer service and am highly stressed from the process. I really have to conclude that there are more customer friendly and stressless ways to obtain food than by wasting my time with Deliveroo ever again.
Deliveroo Headquarters Info
You can find the corporate head office address and Deliveroo headquarters in 1 Cousin Ln, London EC4R 3TE, United Kingdom. Most of the operations handled from this Deliveroo corporate headquarter.
- Address: Deliveroo headquarters is completely transparent when it comes to contact information and location of the Deliveroo headquarters. You can address any letters to this corporate headquarters office to:
1 Cousin Ln, London EC4R 3TE, United Kingdom.
- Phone Number: Call +44 203 699 9977 to reach someone at Deliveroo headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast.
- Email: As an alternative, you can email Deliveroo at email@example.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
- Website: You can use their website https://deliveroo.co.uk/ and contact any department for general help. there is no dedicated website for Deliveroo headquarters.
Deliveroo Headquarters Executive Team
Deliveroo headquarters is run by an executive team. Below are some executive team members name of Deliveroo corporate office UK.
- William Shu – Co-Founder and CEO
- Matteo Sarzana – General Manager for Italy
- Mathilda Nathan – Director, Global Sales Strategy
- Rohan Pradhan – Chief Operating Officer
- Quirin Dalemans – Head of Operations
- Emily Kraftman – Head of Marketing, UK & Ireland
- Rahma Javed – Director of Engineering
- Thomas Leitch – Director of Engineering – Delivery, Pricing, Merchandising Algorithms
Deliveroo corporate office addresses
|Deliveroo (UK)||1 Cousin Ln, London EC4R 3TE, United Kingdom|
|Deliveroo (London, UK)||London N7 8XH, United Kingdom|
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