House of Fraser

Corporate Head office, Headquarters
House of Fraser corporate office headquarters

Web : https://www.houseoffraser.co.uk/

Phone Number : +44 343 909 2046

Address :318 Oxford St, Marylebone, London W1C 1HF, United Kingdom

Email : cs@houseoffraser.co.uk

Twitter ID : @houseoffraser

House of Fraser UK
Average rating:  
 94 reviews
 by Peter

Will never use again , online , but not able to contact when there’s and issue . Missed opportunity in this time when people are looking for good online companies.

Ps. Why would they use the worst delivery company Hermes...

 by Martyn Powell

AVOID THIS COMPANY . If I could rate it minus I would do. Two faulty items sold on line, both returned and House of Fraser will not refund all the money spent on purchasing items and return postages. They are incapable of understanding simple arithmetic . They have only part repaid my costs and they owe me £29:04p and after weeks of emails going back and forth they still refuse to pay. They are no longer a reputable company

 by NO REFUND

Been over 6 weeks and I've had no refund.

 by Hadley

Paid for next day delivery received nothing and can't get in touch with anyone despite them taking payment

 by N Lloyd

Absolutely the worst customer service experience! Am trying to locate a wedding present that was not delivered and cannot speak to anybody!

 by Nicola

Disgusting that you can not contact customer service my delivery has not been delivered yet the delivery driver for Hermes has claimed he delivered it! I have cctv to prove he did not attempt delivery!...

 by Lynne Soden

Items ordered and paid for never delivered. Can’t get hold of anyone.

 by John Henderson

So disappointed phoned 20 times not I person has answered the phone

 by Keiley

Tried all numbers - either unobtainable or the answering facility does not respond. Appalling service. Will not use again!

 by Tracey

Absolutely disgusting Sevice, you can’t get hold of any one buy phone . I have emailed so many times, to say I received a my order when I opened the box they was nothing in side no bracelet.

I keep getting stupid email asking me if it was faulty or weather the courier had opened the box .

No the box hasn’t been opened . It I would say had not been put in the box in the warehouse. Empty box was sent out . At my end as I can’t explain to any one or progress with this .

Stupid automated txt from them totally Irrelevant to what my problem is .

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House of Fraser UK
Average rating:  
 94 reviews
 by Peter

Will never use again , online , but not able to contact when there’s and issue . Missed opportunity in this time when people are looking for good online companies.

Ps. Why would they use the worst delivery company Hermes...

 by Martyn Powell

AVOID THIS COMPANY . If I could rate it minus I would do. Two faulty items sold on line, both returned and House of Fraser will not refund all the money spent on purchasing items and return postages. They are incapable of understanding simple arithmetic . They have only part repaid my costs and they owe me £29:04p and after weeks of emails going back and forth they still refuse to pay. They are no longer a reputable company

 by NO REFUND

Been over 6 weeks and I've had no refund.

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House of Fraser Headquarters Info

You can find the corporate head office address and House of Fraser headquarters in 318 Oxford St, Marylebone, London W1C 1HF, United Kingdom. Most of the operations handled from this House of Fraser corporate headquarter.

  • Address: House of Fraser headquarters is completely transparent when it comes to contact information and location of the House of Fraser headquarters. You can address any letters to this corporate headquarters office to:

318 Oxford St, Marylebone, London W1C 1HF, United Kingdom.

  • Phone Number: Call +44 343 909 2046 to reach someone at House of Fraser headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon to Sat: 9:30 am – 9:00 pm and Sun: 12 – 6:30 pm. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email House of Fraser at cs@houseoffraser.co.uk that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
  • Website: You can use their website https://www.houseoffraser.co.uk/ and contact any department for general help. there is no dedicated website for House of Fraser headquarters.

House of Fraser Headquarters Executive Team

House of Fraser headquarters is run by an executive team. Below are some executive team members name of House of Fraser corporate office UK.

  • Mr Alex Williamson – CEO

House of Fraser corporate office addresses

Corporate addresses
House of Fraser (UK) 318 Oxford St, Marylebone, London W1C 1HF, United Kingdom
House of Fraser (UK) 45 Buchanan St, Glasgow G1 3HL, United Kingdom
House of Fraser (UK) Bluewater Shopping Centre, Dartford, Greenhithe DA9 9SB, United Kingdom
House of Fraser (UK) Lakeside Shopping Centre, W Thurrock Way, Grays RM20 2ZR, United Kingdom
House of Fraser (UK) new row, 244-250, Telford TF3 4BS, United Kingdom
House of Fraser (UK) 226-231 High St, Lincoln LN2 1AY, United Kingdom

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