Holland and Barrett

Corporate Head office, Headquarters
Holland and Barrett corporate office headquarters

Web : https://www.hollandandbarrett.com/

Phone Number : +44 330 058 2640

Address :Samuel Ryder House, Barling Way, Eliot Park, Nuneaton, Warwickshire, CV10 7RH

Email : customerservices@hollandandbarrett.com

Twitter ID : @holland_barrett

Holland and Barrett UK
Average rating:  
 35 reviews
 by Greg

Customer services is a joke; they lie, put the phone down on you, the call back system does not work, they have ignored 5 e-mails of complaint, some of their agents have difficulty with English, they have refused to let me speak to a supervisor or manager and refused to give me the name of the Customer Services Manager. They do not provide any service to the customer. I will never use H & B again.

 by SS

Absolutely appalling customer service! Still waiting over 6 weeks for a refund and returns label, though they keep sending a courier to collect the parcel. I have spent hours trying to deal with customer services, who are evidently poorly trained and give contradictory information. I have sent multiple emails that are either ignored or replied with irrelevant information not addressing the issues raised. Avoid!

 by Katerina

I order from company because I really on protein powders because unable to eat solids 70+percent of the time my orders go to someone else because of their mistake no refund no one cares emailed phoned text they are rude and unwilling to help

 by Tony Vose

Probably the worst customer services that I have ever dealt with. A lot of wasted time and the issue is still not resolved. Don't be surprised if this company goes out of business.

 by Michelle

TERRIBLE TERRIBLE CUSTOMER SERVICE STILL WAITING FOR A REFUND 5 WEEKS ON AND COUNTING.
DELIVERY NEVER ARRIVED WILL NEVER USE THEM AGAIN.

 by Deborah Whittall

Would give minus star rating if possible....placed order 28 Dec & today 13 Jan still not arrived. Told twice 10 days ago that it would be resent on next day delivery - no order received! Spent a Total of 90 mins on phone calls to be told the same thing - someone will call you back - guess what - no call back received. I have emailed them but still no response. Told I have to wait for manager to call me back to get it resolved despite the fact that I have spent over £50 on my order but cannot get either a refund or a new order sent. OUTRAGEOUS - they have taken my money but not sent the order & not resolving the matter. My advice .....DO NOT USE H & B - they are no longer exclusive ....there are plenty of other shops that sell similar products!

 by Lynne Bradley

Agree 1 star too generous. Appalling customer service. Refund due and not received. Just get auto response to e mails and nothing further.

 by PO

After chasing the missing order, turned out it was “lost”! Heard this has been a common occurrence and is clearly not good enough..

 by Mrs Fellows

Actually zero stars. No-one cares. Poor service. Appalling attitude.

 by Lynne Bradley

Atrocious service. Would give no stars if allowed. Customer service doesn't exist.

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Holland and Barrett UK
Average rating:  
 35 reviews
 by Greg

Customer services is a joke; they lie, put the phone down on you, the call back system does not work, they have ignored 5 e-mails of complaint, some of their agents have difficulty with English, they have refused to let me speak to a supervisor or manager and refused to give me the name of the Customer Services Manager. They do not provide any service to the customer. I will never use H & B again.

 by SS

Absolutely appalling customer service! Still waiting over 6 weeks for a refund and returns label, though they keep sending a courier to collect the parcel. I have spent hours trying to deal with customer services, who are evidently poorly trained and give contradictory information. I have sent multiple emails that are either ignored or replied with irrelevant information not addressing the issues raised. Avoid!

 by Katerina

I order from company because I really on protein powders because unable to eat solids 70+percent of the time my orders go to someone else because of their mistake no refund no one cares emailed phoned text they are rude and unwilling to help

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Holland and Barrett Headquarters Info

You can find the corporate head office address and Holland and Barrett headquarters in Samuel Ryder House, Barling Way, Eliot Park, Nuneaton, Warwickshire, CV10 7RH. Most of the operations handled from this Holland and Barrett corporate headquarter.

  • Address: Holland and Barrett headquarters is completely transparent when it comes to contact information and location of the Holland and Barrett headquarters. You can address any letters to this corporate headquarters office to:

Samuel Ryder House, Barling Way, Eliot Park, Nuneaton, Warwickshire, CV10 7RH.

  • Phone Number: Call +44 330 058 2640 to reach someone at Holland and Barrett headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast.
  • Email: As an alternative, you can email Holland and Barrett at customerservices@hollandandbarrett.com that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
  • Website: You can use their website https://www.hollandandbarrett.com/ and contact any department for general help. there is no dedicated website for Holland and Barrett headquarters.

Holland and Barrett Headquarters Executive Team

Holland and Barrett headquarters is run by an executive team. Below are some executive team members name of Holland and Barrett corporate office UK.

  • Peter Aldis – Chief Executive
  • Steve Carson – Group Managing Director
  • John Walden – Executive Chairmanship

Holland and Barrett corporate office addresses

Corporate addresses
Holland and Barrett (UK) Samuel Ryder House, Barling Way, Eliot Park, Nuneaton, Warwickshire, CV10 7RH
Holland and Barrett (Ireland) Blanchardstown, Dublin 15, Ireland
Holland and Barrett (London) Unit 3, The Mall, Selborne Walk, Walthamstow, London E17 7JR, United Kingdom

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