Specsavers Corporate Office Headquarters

Head Office Address : La Villiaze, Guernsey GY6 8YP, Guernsey

Phone Number : 0345 2020 241

Email : customerservice@specsavers.co.uk

Web : https://www.specsavers.co.uk

Twitter ID : @Specsavers

Specsavers corporate office headquarters
Specsavers UK
Average rating:  
 15 reviews
 by M Meehan

Nasty staff.

My daughter was taken on for an apprenticeship: but they decided she wasn't a suitable fit, and my daughter was fine about it.

Today I got a phone call, out of the blue: I was spoken to in a very unpleasant manner: it was one of the Managers, who thought they were speaking to my daughter; she is Autistic/Asperger's, and since disclosing her sensory issues was treated very unfairly; the Manager expected me to have picked the phone up straight away: she had a very arrogant, and nasty tone in her voice; she had dialled my number by mistake, but instead of apologizing, she carried on as though she was speaking to something she'd trod in: appalling telephone manners.



We have been customers at the Rhyl branch for over 8 years: all our family wear glasses.



The Opthalmologists are really good: we receive very good service off them, and the prescriptions are always accurate.



I am appalled by how my daughter has been treated, and to receive a phone call that was meant for my daughter, I am glad she doesn't want to train there.

 by roger wills

Disgusting Service and Unprofessionalism from Specsavers Sudbury Suffolk
OVER 20 years a customer and never have been dealt with so badly
A combination of Arrogance and Ignorance from 2 people with the empathy of a frozen chicken
Paid over £300 pound for 2 pairs of glasses to be a given cases that looked like they had made by a 5 year old
HUGO BOSS this is the worst design you have ever produced are you now working in consultation with kindergartens?
A Head Office where you cannot speak to complaints
THINK VERY CAREFULLY YOU SPEND YOUR HARD EARN’T MONEY WITH THIS COMPANY
CUSTOMER SERVICE and PROFFESIONALISM are way down their list of priorities
people live in the REAL WORLD I don't have a Hermes bag to put this in whilst I lunch or Shop- TOO BUSY WORKING TO PAY YOUR PRICES

 by Richard Pealling

I go to SpecSavers Victoria London and can report excellent service. Since I am very dependant on my glasses I have bought back up copies and always receive excellent service both in the eye examination and subsequent choice of frames. I go to Victoria since I often stay in London and find this more convenient though in the past I have also received excellent service elsewhere, always by SpecSavers. I speak as I find.

 by bonnieboo

Today, I visited the Ayr branch of Specsavers to collect my glasses. This is the 3rd time I have been and twice to change the frames that weren't quite right. The second occasion I was seen by a girl obviously of asian heritage as she was wearing a hijab. She didn't say much and I wondered if she understood what I was saying. Well, obviously not as today when I went to pick up my glasses, the chap bought out the same frames as my last ones and not the new ones that I expected to get. This is beyond a joke as I have to travel some 8 miles into town. I have been assured that the correct frames with correct prescription will be couriered to me asap. Whilst on the subject, twice I have booked a home visit for my husband, the 1st time no show and now phone call, and when I phoned them they had no record of my booking. What is this country coming too??

 by Patsy Keegan

Wonderful service from Allerton Road, Liverpool store. Fabulous members of staff - so helpful, professional and caring. Thanks to Menik, Sufyan and Kifayat, you are absolute stars and thank you all for your help. Very grateful to you.

 by Lynsey

I visit your Bournemouth town branch on Old Chirstchurch Rd on the 12th July 2022. Whilst waiting a dark hair lady who I think was a supervisor?! I witnessed her bullying and belittling a young lady. This young lady looked like she was learning to do things. I felt for this girl as she looked like she was going to brust into tears. I thought bullying in the workplace was outdated by now! But not at spec savers! This dark haired lady was also on her phone constantly. This is completely unacceptable behaviour in a professional work place.I will be making sure that I take my business elsewhere and recommend my family will too. I complaint via your chat service and was told a transcript would be passed on to the manager. Nobody has bothered to contact me to tell me my complaint has been dealt with. What a shambles.

 by Sonia Hamilton

I am writing to inform the Head office manager of The Specsavers Opticians based in Bayswater, London, about an employee. In February 2008, an employee described as a male, euro origin, medium quite slim built, medium length hair, wore a suitable clothing and shoes, possibly aged between 30-40 years, optical assistant/other, seen at the desk area. He created a rude remark against a customer seen instore, as, she made a joke about the style of spectacles worn by looking into a mirror. The customer, got angry with the employee. An apology from the customer was sent by text message to the head office of the company, within weeks. Please could you check into this person and the employees seen at the front desk of the Kilburn Branch, between 2000-2008, immediately. customer

 by Conrad Allen

A cursory home check by an oculist/optician led to me buying two understrength pairs of glasses. I have to wear both pairs at the same - one on top of the other to watch TV. In the same visit one of her colleagues bamboozled my wife who had just suffered a stroke to spend £700 on reading glasses. A case of overcharging vulnerable and Ill pensioners.

 by Leah Jade

I had broken my glasses gardening the other day. And the screw head had snapped off. Unwearable I made an appointment at the Coalville branch. And a gentleman called Kevin Davison was absolutely amazing. Although originally they seemed nothing that could be done. He spent a longtime trying to find a solution, around the problem and he managed to fix them. Thank you Kevin.

 by June Vernon

I visited Spec savers in Syston Last week to choose my new frames. I was serviced with an assistant names Suzanne, she was so helpful, she explained everything in such a lovely friendly manner. Nothing was too much trouble for her. I am 76 years old and I was so impressed with Susanne. She is a credit to your business. I will certainly recommend Specsavers Syston to my friends.

I am looking forward to collecting my new glasses and to give my thanks again to your wonderful assistant Susanne. June Vernon.

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Specsavers UK
Average rating:  
 15 reviews
 by M Meehan

Nasty staff.

My daughter was taken on for an apprenticeship: but they decided she wasn't a suitable fit, and my daughter was fine about it.

Today I got a phone call, out of the blue: I was spoken to in a very unpleasant manner: it was one of the Managers, who thought they were speaking to my daughter; she is Autistic/Asperger's, and since disclosing her sensory issues was treated very unfairly; the Manager expected me to have picked the phone up straight away: she had a very arrogant, and nasty tone in her voice; she had dialled my number by mistake, but instead of apologizing, she carried on as though she was speaking to something she'd trod in: appalling telephone manners.



We have been customers at the Rhyl branch for over 8 years: all our family wear glasses.



The Opthalmologists are really good: we receive very good service off them, and the prescriptions are always accurate.



I am appalled by how my daughter has been treated, and to receive a phone call that was meant for my daughter, I am glad she doesn't want to train there.

 by roger wills

Disgusting Service and Unprofessionalism from Specsavers Sudbury Suffolk
OVER 20 years a customer and never have been dealt with so badly
A combination of Arrogance and Ignorance from 2 people with the empathy of a frozen chicken
Paid over £300 pound for 2 pairs of glasses to be a given cases that looked like they had made by a 5 year old
HUGO BOSS this is the worst design you have ever produced are you now working in consultation with kindergartens?
A Head Office where you cannot speak to complaints
THINK VERY CAREFULLY YOU SPEND YOUR HARD EARN’T MONEY WITH THIS COMPANY
CUSTOMER SERVICE and PROFFESIONALISM are way down their list of priorities
people live in the REAL WORLD I don't have a Hermes bag to put this in whilst I lunch or Shop- TOO BUSY WORKING TO PAY YOUR PRICES

 by Richard Pealling

I go to SpecSavers Victoria London and can report excellent service. Since I am very dependant on my glasses I have bought back up copies and always receive excellent service both in the eye examination and subsequent choice of frames. I go to Victoria since I often stay in London and find this more convenient though in the past I have also received excellent service elsewhere, always by SpecSavers. I speak as I find.

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Recently updated on January 23rd, 2024 at 11:22 am

Specsavers Headquarters Info

You can find the corporate head office address and Specsavers headquarters in  La Villiaze, Guernsey GY6 8YP, Guernsey. Most of the operations handled from this Specsavers corporate headquarter.

  • Address: Specsavers headquarters is completely transparent when it comes to contact information and location of the Specsavers headquarters. You can address any letters to this corporate headquarters office to: La Villiaze, Guernsey GY6 8YP, Guernsey.
  • Phone Number: Call 0345 2020 241 to reach someone at Specsavers headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast.
  • Email: As an alternative, you can email Specsavers at customerservice@specsavers.co.uk that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
  • Website: You can use their website https://www.specsavers.co.uk and contact any department for general help. there is no dedicated website for Specsavers headquarters.

Specsavers Headquarters Executive Team

Specsavers headquarters is run by an executive team. Below are some executive team members name of Specsavers corporate office UK.

  • Nigel Parker – Chief Strategy Officer
  • Adrian Thompson – Chief Information Officer
  • Peter Wright – Chief Marketing Officer
  • Pauline Best  – Chief People Officer

Specsavers corporate office addresses

Corporate addresses
Specsavers (UK) La Villiaze, Guernsey GY6 8YP, Guernsey
Specsavers (Scotland) 40-42 Main St, Wishaw ML2 7AF, United Kingdom
Specsavers (Wigan) 3-5 Standishgate, Wigan WN1 1UE, United Kingdom

Specsavers United Kingdom Headquarters Location & Directions

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Also Read : Bell Insurance Corporate office, Headquarters

Specsavers United Kingdom FAQS

Q. Where is Specsavers Kingdom Headquarters?

A. Specsavers United Kingdom headquarters is located at La Villiaze, Guernsey GY6 8YP, Guernsey.

Q. How do I contact Specsavers United Kingdom ?

A. Customers can contact Specsavers via this contact number 0345 2020 241. via email at  customerservice@specsavers.co.uk.

Q. What is Specsavers United Kingdom phone number?

A. Specsavers United Kingdom Phone number 0345 2020 241.

Q. Who CEO Specsavers United Kingdom?

A.  Doug Perkins – Chief executive officer.