Homebase

Corporate Head office, Headquarters
Homebase corporate office headquarters

Web : https://www.homebase.co.uk/

Phone Number : +44 345 077 8888

Address :500 Witan Gate, Milton Keynes MK9 1SH, United Kingdom

Email : customer.feedback@homebase.co.uk

Twitter ID : @Homebase_uk

Homebase UK
Average rating:  
 21 reviews
 by Liam Corr

After spending 12k on kitchen 6 years later when some parts are needed to be replace customer service doesn’t exist. It is absolutely disgusting when I asked area manager to call - all what I’m getting is “ he’s aware of your problems “ I will never recommend Homebase kitchens to anyone as it is very easy to take 12k but very hard to follow up after . PLEASE DO NOT SHOP IN HOMEBASE KITCHENS IF YOU VALUE YOUR MONEY ! This is for Homebase in Portlaoise.

 by Cliff

i actually went in the other day wanting 20 bags of soil delivering but they said they where short staffed because of covid but everywhere is basically gone back to normal now bearing in mind my mum is disabled and i cant drive and have no1 to pick it up she is upset because her garden is going down hill

 by Brian Fowler

I couldn't give Homebase even a i star review as I received hopeless chaos to order placed at Market Harborough store. In stock, not in stock, available for collection, not available, refunded not refunded. Ring you back they said but not called back. Letter of complaint to CEO 2 weeks ago not answered.

 by Paul Holmes

Tried to order paint online. Issues with Homebase system so payment failed. Tried to contact nearest store but telephone number shown is invalid. The have 2 tins of the paint I want in store but will only sell me one

 by Andy Jelley

In the middle of an ongoing complaint with Homebase. Copied the customer.feedback email on my second complaint letter and got an email back that said 'Message blocked, recipient address rejected, access denied' If it wasn't so tragic it would be funny! This company is dreadful!!

 by Michael oluban

Dear to whom it concerns i visited your store in selly oak today and slipped and fell badly. I have a sore knee and a throbbing wrist which is swollen.Request you study instore vidio it was a bad fall thwre was fluid on the floor request copy of vid please

moluban@yahoo.co.uk

 by kevin patteron

This company is shocking ,I DONT know how they can operate ,I ordered a kitchen £2300 in the sale ,I sat with the kitchen Designer did the plan ,put my trust in him as I am not a kitchen designer .

we went through plan and ordered the kitchen ,it got delivered to my house 4 weeks later ,but the joiner come to fit he told me that my breakfast bar 2.2 mtrs when it should be 2.4 mtrs when I spoke to Homebase about this they said i agreed to this size ,and that only way to make it fit was to put 2or3 small pieces of kitchen bench between the wall and bench ,why would I agree to that.

I asked the store if they would refund me for the bench and said no not at all they said because they were not a stock item the could not refund me and were quite stroppy with .I had buy 4 new benches from another shop

So I rang customers services who were not much better they said they would lodge a complaint with store and that all they could ,there service a disgrace I will make sure me and members of my family ever use home base again .The disappointing thing is used to love this but after this i feel could not spend another penny ,i run my own company and no matter weather my customer wrong or right in my eyes they are always right .

 by Mathew

I came into you’re store was given a trolley by you’re staff that had been sanitised with bleach and it ruined all my clothes have called every different number and manager of the store and no one has got back to me absolutely disgusting from you’re staff

 by Daniel Kent

Bought a toilet which I though was a toilet as had picture of one and the wording of toilet in it but it was just the back bit and the flush it's taking me over 4 weeks to try and get it picked up with no luck on calls or emails so been told I can take back to store so wish me luck as they have had my money for over 4 weeks and when your on 80% or wages it's very hard... So pissed off with home base.

 by Paul

Cannot believe it called on 22/02 to inform Homebase of a fault pump on my spar and was promised a call back with in 2 working days, it is now the 10/03 some 15 days later so i called again to get an answer to be told i had to call the manufactorer eventhough i bought the item from Homebase , i asked why they could not call and arrange and they said no, i aksed if i could have Head office number and was told they did not know what there employer head office number was and it is down to me to call the manufactor of the goods , but did not offer to give me the number so it is down to me to find out who manufactor the goods , and it is down to me now to speak to Homebases supplier not them, makes a mockery of Customer service it more like customer no service , never buy anything from them again you are better dealing with the manufactourer directly as it is going to be them you will have to deal with anyway and it stops Homebase making money for nothing

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Homebase UK
Average rating:  
 21 reviews
 by Liam Corr

After spending 12k on kitchen 6 years later when some parts are needed to be replace customer service doesn’t exist. It is absolutely disgusting when I asked area manager to call - all what I’m getting is “ he’s aware of your problems “ I will never recommend Homebase kitchens to anyone as it is very easy to take 12k but very hard to follow up after . PLEASE DO NOT SHOP IN HOMEBASE KITCHENS IF YOU VALUE YOUR MONEY ! This is for Homebase in Portlaoise.

 by Cliff

i actually went in the other day wanting 20 bags of soil delivering but they said they where short staffed because of covid but everywhere is basically gone back to normal now bearing in mind my mum is disabled and i cant drive and have no1 to pick it up she is upset because her garden is going down hill

 by Brian Fowler

I couldn't give Homebase even a i star review as I received hopeless chaos to order placed at Market Harborough store. In stock, not in stock, available for collection, not available, refunded not refunded. Ring you back they said but not called back. Letter of complaint to CEO 2 weeks ago not answered.

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Homebase Headquarters Info

You can find the corporate head office address and Homebase headquarters in 500 Witan Gate, Milton Keynes MK9 1SH, United Kingdom. Most of the operations handled from this Homebase corporate headquarter.

  • Address: Homebase headquarters is completely transparent when it comes to contact information and location of the Homebase headquarters. You can address any letters to this corporate headquarters office to:

500 Witan Gate, Milton Keynes MK9 1SH, United Kingdom.

  • Phone Number: Call +44 345 077 8888 to reach someone at Homebase headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon to Fri 8:00 am – 6:00 pm, Sat: 9:00 am – 6:00 pm and Sun 10:00 am – 4:00 pm. We suspect the corporate office is also open during these times.
  • Email: As an alternative, you can email Homebase at customer.feedback@homebase.co.uk that may help spread the word about your problem. You can also contact someone close to the head office by emailing the Media Help department.
  • Website: You can use their website https://www.homebase.co.uk/ and contact any department for general help. there is no dedicated website for Homebase headquarters.

Homebase corporate office addresses

Corporate addresses
Homebase (UK) 500 Witan Gate, Milton Keynes MK9 1SH, United Kingdom
Homebase (UK) Routeco Retail Park, Snowdon Dr, Milton Keynes MK6 1AP, United Kingdom
Homebase (London) 679 High Rd, North Finchley, London N12 0DA, United Kingdom

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